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" Memo

To: All Employees

From: Berry E. Silver, President

Date: Oct. 22, 2021

Subject: Our goals for the next year

Marketing and Sales

Our present sales program has helped us to improve our sales __1__by over 1.5%, but I am setting a goal of a 25% increase in sales for __2__. To help make this goal possible, I am announcing today the expansion (扩大) of our Marketing Department.

Research and Development (R&D)

Any company in our business must make great efforts to develop new and better products. Our R&D will certainly make us more competitive. But creative ideas do not come from only R&D departments; they also come from the creative thinking and participation of all __3__. One way we have begun to collect the suggestions of our employees is __4__our new computerized network.

Human Resources

Our company's most valuable resources are its employees. In the year __5__I would like to see our efforts doubled in on-the-job training. To achieve this goal I have asked Barbara Johnson to head a new department, Human Resources and Employee Development, which will coordinate (协调) a company-wide effort.

Memo Outline

Subject: Goals for the next year

Marketing and Sales:

1) Goal set: to reach a __6__ increase in sales;

2) Measure to be taken: to expand the _7___Department.

Research and Development (R&D):

1) Goal set: to encourage the employees' participation;

2) Channel to collect suggestions: the new _8___.

Human Resources:

1) Requirement set: to double the efforts in __9__;

2) Measure to be taken: to appoint Barbara Johnson to head__10__ .""

1) #A. slightly #B. greatly #C. heavily #D. slowly

2) A.2020 B.2021 C.2022 D.2023

3) #A. departments #B. directors #C. managers #D. employees

4) #A. through #B. from C.in #D. on

5) #A. before #B. ahead #C. behind #D. ago

6) #A. 24.5% #B. 25% #C. 1.5% #D. 26.5%

7) #A. Sales #B. HR #C. R&D #D. Marketing

8) #A. creative thinking #B. computerized network #C. participation #D. R&D department

9) #A. Employee Development #B. resources #C. on-the-job training #D. HR department

10) #A. a new department #B. HR #C. R&D #D. Marketing "