试卷代号：1389
管理英语4 试题
2019年7月
注 意 事 项
一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏
内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带
出考场。监考人收完考卷和答题纸后才可离开考场。
一、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答
题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。
四、考试时间为60分钟。
一、交际用语（共计10分，每小题2分）
1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。
1.- Is it possible for you to work out the plan tonight?
A. I’ll do that.
B．I think so.
C．I'd love to.
2.- How did your meeting go yesterday?
actually, it was really frustrating.
A. Not so good
B．Very good
C．Nothing special
3.-I think things have been a bit difficult for us the last couple of months.
We' ve been working hard, but still getting behind.
A. You're right.
B．I,m afraid.
C．I don't think so.
4.- Will you help me arrange a meeting with Mr. Brown, please？
A. No, no way.
B．No,I can,t.
C. Sorry I can't.I have to finish my project right now.
5.- You'd better not push yourself too hard. You can ask the team and listen.
A. You are right.
B，No, we can't do that.
C.I think it will kill our time.
二、词汇与结构（共计30分，每小题2分）
6-20题：阅读下面的句子，从A.B.C三个选项中选出一个能填入空白处的正确选项，并将答 案序号写在答题纸上。
6. The team creates an environment people are comfortable in communicating, advocating positions, and taking action.
A. that B．which
C．in which
7. If I rake the time to talk with my manager at the beginning of a project, we off to a great start on the same page.
A. can get B．have got
C．get
8. They have come to the conclusion this winter will be even colder than before.
A. that B，for
C．which
9. On hearing the news of the major exam again, the girl burst into tears.
A. her having failed
B．she failed
C．her being failed
10. The reason he was absent from class yesterday was that he was ill and hospitalized.
A. for B．why
C．that
11. In high school,I am equally comfortable as a member of a team and independently.
A. to work B．working
C．work
12. - Who should be responsible for the accident
- The boss, not the workers. They just carried out the order
A. as are told B. as told
C. as they told
13. My leather shoes cost me th e last pairs I bought.
A. three times as B. three time as
C. three times as much as
14. Without human resources, no organization can the ground, let alone do business and make profits.
A. get off B. get up
C. get on
15. We with achievement.
A. done B. are obsessed
C. catch up
16. Current opinion among politicians is that she is stands for her principles.
A. encourage B. courage
C. courageous
17. Good work good pay.
A. deserves B. requests
C. deserts
18. At a rough , we will take another four weeks to finish this plan.
A. value B. estimate
C. account
19. To build the reservoirc7K库), thousands of people have to be
A. relocated B. repeated
C. reopened
20. We need communication skills: listen carefully, think before you speak and manage conflicts diplomatically.
A. outstanding B. plain
C. general
三、阅读理解（共40分，每小题4分）
21-25题 :阅读短文 ,从 A.B.C三个选项中选出一个正确答案 ,并将答案序写在答题纸上 。
If there's one word that captures the essence of what is occurring in the world today, it,s "change. " Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to surwve.
Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?
Tips for dealing with change in the workplace.
● Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.
●' Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them !
● Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.
● Assess yourself: Change is a time when one's confidence about one,s skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.
● Don~t be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your "existing" skills and knowledge, and what news skills you need to acquire.
● Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process, locate yourself properly in the new scenario. Adjustl
"You can,t get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal", says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.
21. Enterprises carry out downsizing, reorganizing and cutting costs in order to .
A. cut down on the number of workers
B. reshuffle the organization
C. survive
22. '-No industry is exempt" means .
A. No industry is an exception
B. No industry is an example
C. Not every industry can be exempted
23. The following questions are often discussed among scholars EXCEPT .
A. How can bosses create favorable conditions for change
B. How can productivity be increased
C. What can workers do to get through change
24. How many suggestions does the author put forward?
A. 4 B. 5
C. 6
25. From the passage, we know that Robin Sharma is .
A. an expert on leadership, and personal success
B. a great leader
C. someone who likes to play the game of Hide and Seek
26-30题:请根据短文内容判断给出的语句是否正确,正确的写“T” ,错误的写 "F" ,并将答案写在答题纸上。
Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn,t see the disruptive iPhone coming.
It has also been argued tnat it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.
Based on the findings of an in-depth investigation and 76 interviews with top and middle managers. engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.
The fear that froze the company came from two places. First, the company' s top managers had a terrifying reputation. Some members of Nokia,s board and top management were described as "extremely temperamental" and they regularly shouted at people "at the top of their lungs". It was very difficult to tell them things they didn, t want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.
Top managers thus made middle managers afraid of disappointing them Middle managers were told that they were not ambitious enough to meet top managers' goals. Fearing the reactions of top managers. middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.
Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.
Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that "you can get resources by promising something earlier, or promising a lot. It's sales work. "
While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia, s top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.
26. Nokia lost the smartphone battle because its technology is not as good as that of Apple.
27. Nokia ' s-middle managers were frank to tell the truth, but the top ones didn't listen to them.
28. Nokia's top managers were too moody to hear anything good but harsh.
29. Middle managers in Nokia delivered results more than they promised earlier.
30. Nokia's top managers should have had better conversation techniques to encourage
internal coordination and truth.
四、写作（共20分）
31:根据要求写作文。
Write at least 100 words about an event based on the following information. You may need the 5Ws and IH elements.
Titanic | ||
31 May 1911 | She was launched | The largest ship afloat; with a gross tonnage of 46,328 tons |
10 April 1912 | maiden voyage | from Southampton to New York |
at 11: 40 p. m. on Sunday 14 April 1912 | hit an iceberg; badly damaged | 2227 passe_gers and crew on board |
at 2:20 a. m. on Monday 15 April 1912 | Sank | 1522 were drowned; 705 escaped |
At dawn on 15 April 1912 | Some of the survivors were picked up | The Cunard liner Carpathia heard the Wireless distress calls |
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