【国开搜题】国家开放大学 一网一平台20221028商务英语420期末考试押题试卷与答案

20221028商务英语4-20

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渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

一 、交际用语（单选题）

1. -I'll be away on a business trip. Would you mind signing for my express delivery? -_______________

A. I have no time.

B. Yes, I do.

C. I'd be happy to.

答案：C
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2. -Have you ever tried shopping online? -No, never. ____________

A. But I prefer to actually try it.

B. And I like the feeling of it.

C. Therefore I would fail.

答案：A
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3. -This is my sister, Belinda. -__________

A. You are welcome.

B. Nice to meet you, Belinda.

C. What's the matter?

答案：B
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4. -Is there a bank near here? -___________________渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

A. No, I don't like it.

B. Yes. I saw it this morning.

C. Yes. There is one just down the road.渝粤教育

答案：C
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5. -What does the customer complain about? - ____________________________________________

A. He will write us a thank-you letter.

B. He hasn't got back the monitor for repairs.国开一网一平台

C. He wants a discount.

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二 、词汇与结构（单选题）

1. _________ rest of us left the room soon after meeting.

A. The

B. A

C. No

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2. I don't like shopping online. That's ______ I only do street shopping.

A. whether

B. because

C. why

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3. How ____________it is today!

A. sunny渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

B. a sunny day

C. sunny day

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4. Is there _______ in the meeting room?

A. anyone

B. everyone

C. someone

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5. Their skill and __________ has got them on the sales team.

A. laziness

B. discourage

C. enthusiasm

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6. When you communicate ___________ others, shaking hands shows that you are friendly.

A. with

B. to渝粤搜题

C. about

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7. We didn't understand how difficult it was to ____________such a breakfast.

A. district国开搜题

B. distribute

C. distract

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8. While the other people __________ and discussed the problem together, Ted ignored them.

A. interacted

B. intensive

C. interviewed

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9. I like red. So __________!

A. does she

B. she does

C. she doesn't渝粤教育

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10. January is the _________ month in the year.

A. only

B. first

C. one渝粤教育

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11. Looking your customers in the eye shows that we are listening to them and hearing ______they are saying.

A. why

B. how

C. what

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12. This is ___________ the manager controls the company. This is the reason.

A. which

B. where

C. because

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13. The school ____________ to announce the good news next month.

A. intend

B. intended

C. intends

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14. I really ____________the effort you have made for the project.

A. thank

B. grateful渝粤搜题渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

C. appreciate

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15. They're offering a 10% ___________ on all sofas this month.

A. discount

B. discharge

C. disbelief

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三 、阅读理解（单选题）

1. What is the passage mainly about?渝粤搜题

A. Finding a job.

B. College students’ part-time jobs.

C. Craigslist Web site.

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四 、阅读理解（判断题）

1. Online retailers seized the special day to increase sales.

A. T

B. F

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五 、写作（问答题）

1. According to the following information, please write a letter to reply the customer about his complaint. 1) You are Amanda, and your customer is Ms. Lee. 2)Your purpose to write the letter 3) Your solution to the complaint

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