【国开搜题】国家开放大学 一网一平台 商务英语321 期末考试押题试卷与答案

商务英语3-21

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一 、交际用语（单选题）

1. – Hello, this is Steven Smith. Nice to hear your voice again. – Hi, Mr. Smith. ___________________________________

A. I must know the coverage of your freight forwarding business.

B. You've got to tell me the coverage of your freight forwarding business.

C. I would like to know about the coverage of your freight forwarding business.

答案：C
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2. – ____________________________________ – OK. We have 8 major retailers running demonstrations at most branches, and…

A. Quality is the focus of the ad campaign.

B. A good advertising campaign will increase our sales.

C. Let's go over our promotion plans again, shall we?

答案：C
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3. – ____________________ – According to law, they refer to transportation, construction, finance, insurance, and the like.

A. Do you know taxable services?

B. How do you like taxable services?

C. What do you mean by taxable services?

答案：C
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4. – Good morning. Far East Logistics Company. __________________________ – Good morning. This is Maggie Bonner. I would like to know your freight forwarding business.

A. May I help you?

B. What do you want?渝粤搜题

C. Who is that calling?

答案：A
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5. – Let's go over our promotion plan once again, shall we? – ___________________________________

A. This is obviously too heavy.

B. OK. We have eight retailers and the team is preparing for a launch event.

C. They make the audience feel comfortable.

答案：关注公众号【国开搜题】，对话框内发送试题，获得答案。渝粤搜题

二 、词汇与结构（单选题）

1. Accounting errors will happen from time to time, but many common accounting mistakes can __________ with proper planning and preparation.

A. avoid

B. be avoided

C. avoid being

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2. Jack felt quite disappointed with the movie because he had expected ______ to be much better.

A. that

B. one

C. it渝粤题库

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3. I can't attend the meeting in Washington next week so I __________ you as the most able substitute.

A. had proposed

B. proposed

C. have proposed

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4. Usually, similar contracts ___________ with other consignees are based on 12 months.国开搜题

A. signed

B. being signed

C. signing

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5. Some of your products are unique in design. They may find a ready__________ in our country.

A. maintenance渝粤教育国开搜题

B. market

C. manufacturer

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6. It __________ bearing the uncertainties that are part of the marketing process.

A. initiates国开搜题

B. innovates

C. involves

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7. The ________ holders can choose to buy the phone with a 50% discount.

A. share

B. policy

C. voucher

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8. Natural disasters have obviously caused the country's economic ________.

A. budget

B. penalty

C. crisis

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9. When you send in your report, you also have to file a report ___________ your trip.

A. which summarize

B. summarizing

C. summarize

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10. They didn't reply to us, so we have nothing to do but ______.渝粤题库

A. waiting

B. to wait

C. wait

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11. Sometimes a situation will ___________ a direct style of management.

A. call out

B. call on

C. call for

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12. I think our marketing team is __________ and the after-sales service is fast and effective.

A. qualifying国开一网一平台

B. qualified

C. being qualified

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13. Additionally, make sure that your password is long enough to ______ easily being hacked.

A. prevent it from渝粤搜题

B. provide it with

C. do away with

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14. __________ you go to visit a new customer to negotiate a sale, you should find out as much as you can about them.

A. Soon after

B. While

C. Before

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15. When you set up your online banking, be sure ___________ all of your accounts at the bank are listed.

A. which

B. when

C. that国开一网一平台

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三 、阅读理解（单选题）

1. Which company does not offer delivery of an order within 24 hours considered standard practice?

A. Alibaba渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

B. JD

C. Amazon with standard delivery

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四 、阅读理解（判断题）

1. Accounting mistakes are inevitable even with careful handling.

A. T

B. F

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五 、写作（问答题）渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

1. You have made an appointment with your client but failed to keep it. Write a letter of apology to your client according to the information below. 1. apologize for your failure to keep the appointment 2. explain your reason to your client 3. express your wish to make another appointment.

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