24春国开电大春西安广播电视大学商务英语1商务英语1Unit 5 Self-test（10分）参考答案_1

商务英语1_Unit 5 Self-test（10分）0

商务英语1_Unit 5 Self-test（10分）0

试卷总分:100 得分:100渝粤教育

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

1. —Your request for compensation made me surprised. What happened? ?

— ? ? ? ? ? ? ? ? ? ??

A. It’s true.

B. It’s because of the quality.渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

C. There must be something wrong.

答案:国家开放大学作业答案

2.—I bet that Mike wished you had told him that earlier.

— ? ? ? ? ? ? ? ? ? ? ?

A. We should also find what the customers think.

B. So be careful with our job.

C. Well, Mike isn’t a fool, he won’t do that again.

答案:

一网一平台答案

3.—Oh. But why didn’t he just own up and tell someone?

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— ? ? ? ? ? ? ? ? ? ? ?

A. You should have told him that earlier.

B. He was too scared that he would be fired, I suppose.

C. So be careful with our job.

答案:

4.The quality, specifications and prices are ??? ?? in our contract.

A. clarified

B. clarity

C. clear

答案:

5.Every business has its ups and downs, and so ????? every person.

A. do

B. is

C. does

答案:

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6.二、听力理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

?

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点击听音频

国家开放大学作业答案

一网一平台答案国开形成性考核答案

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1. Why did David call John?

A. He wanted to meet an old friend.

B. He wanted to ask for compensation.国开搜题

C. He wanted to talk about a new contract.

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2. What’s wrong with the goods which David has bought?

A. They are not up to the standard.

B. They are not loaded on time.

C. They are not properly loaded.

渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

3. How did David prove that the goods have quality problems?

A. He had them re-examined.

B. He used them according to specifications.

C. He looked into the contract.

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4. What can David do if the goods do not meet the requirements?

A. Honor the contract.

B. Cancel the contract.

C. Load the goods.

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5. How did John face this complaint?

A. He denied ( 否认) this problem.

B. He didn’t want to give a reply.

C. He agreed to look into this problem seriously.

(1).国开形成性考核答案

A. A

B. B

C. C

答案:

(2).渝粤教育

A. A

B. B

C. C

答案:

(3).

A. A

B. B

C. C

答案:

(4).

A. A国开搜题

B. B

C. C

答案:

(5).

A. A

B. B渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

C. C

答案:渝粤题库