24秋国开电大甘肃广播电视大学管理英语3Unit 7 形考成绩单元自测7（10分）参考答案

Unit 7 形考成绩_单元自测7（10分）0

Unit 7 形考成绩_单元自测7（10分）0

试卷总分:100 得分:100

一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。

1. —________________ about it now?

—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.

A. What's the plan

B. What's be doing国开搜题

C. What's being done

答案:

2.— I'd like to take a look first at those structural support beams that were going to be put in place on the second floor.

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—____________, here's your jacket and helmet, and you'd better put on these boots as well – it's our site policy.渝粤教育

A. Good

B. You're welcome

C. Certainly

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3.Proper controls that should ________________ developed as part of routine safety procedures were not in place.

A. has been

B. have been

C. be

答案:渝粤题库

4.Our new school building is __________ construction.

A. under

B. in国开搜题

C. having

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5.Unluckily, some Quality Management System failures _____________ headlines.渝粤教育

A. do make

B. does make

C. do not make渝粤搜题

答案:国家开放大学作业答案

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6.二、完型填空（每空10分）。

操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。国开搜题

　国开搜题

Total Quality Management (TQM)

　　Total Quality Management (TQM) is a and structured approach to organizational management that seeks to improve the quality of products and services ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management the customer's point of view.

(1).国开形成性考核答案

A. comprehend

B. comprehensive

C. comprehension

答案:

(2).

A. with

B. through

C. in

答案:

(3).

A. or

B. and

C. as一网一平台答案

答案:

(4).

A. among

B. besides

C. including国开形成性考核答案

答案:

(5).渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。渝粤搜题

A. from

B. to

C. at国开形成性考核答案

答案: