24秋国开电大春甘肃开放大学管理英语3单元自测7（形考占比10%）答卷参考答案

单元自测7（形考占比10%）答卷

单元自测7（形考占比10%）

试卷总分:100 得分:100渝粤搜题

一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。

1. —________________ about it now?

—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.

A. What's the plan

B. What's be doing

C. What's being done

答案:

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2.— How is everything going?

— ________________, we've been quite busy this month and there's been quite a lot of progress since the last inspection.渝粤教育

A. You can just look

B. As you can see国开形成性考核答案

C. Please just look around

答案:

国开形成性考核答案

3.Apple almost lost its dominance in the smartphone market ________ it became clear that it was difficult to make a call using the much expected iPhone 4.

A. when渝粤教育

B. that

C. where

答案:

4.Proper controls that should ________________ developed as part of routine safety procedures were not in place.

A. has been

B. have been国开搜题

C. be

答案:渝粤教育

5.Let's go ______ the reports on the latest work.

A. over

B. with

C. to

答案:

6.二、完型填空（每空10分）。

操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。

Total Quality Management (TQM)

　　Total Quality Management (TQM) is a 1 and structured approach to organizational management that seeks to improve the quality of products and services 2 ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization 3 may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, 4 schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management 5 the customer's point of view.国开搜题

(1).__1__

A. comprehend渝粤教育

B. comprehensive

C. comprehension渝粤题库

答案:国开形成性考核答案

(2).__2__渝粤搜题

A. with

B. through

C. in渝粤教育

答案:

(3).__3__国开搜题

A. or

B. and

C. as国家开放大学作业答案国开形成性考核答案

答案:

(4).__4__一网一平台答案

A. among渝粤题库，我们的目标是要做全覆盖、全正确的答案搜索服务。

B. besides

C. including

答案:国开形成性考核答案

(5).__5__

A. from

B. to

C. at

答案: