国家开放大学汽车学院管理英语4作业参考答案

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2024年秋季广东开放大学成人学历招生说明

管理英语4

00049124

问题: 1. —How can you explain the latest situation?
—____________________,I know it is all my fault.

选项:

• A. Sorry

• B. Excuse me

• C. I'm afraid

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问题: 2. — If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.

选项:

• A. I am not sure

• B. I can see that

• C. I know that

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问题: 3. When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”

选项:

• A. was

• B. had

• C. have

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问题: 4. He's left now, but productivity hasn't ______that much.

选项:

• A. carried on

• B. caught up

• C. picked up

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问题: 5. Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

选项:

• A. that

• B. those

• C. /

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问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Habits of Highly Effective Communicators
　　It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:
　　1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.
　　2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.
　　3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.
　　4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.
　　5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.
操作提示：正确选T，错误选F。
1. Communication and leadership don't always go hand in hand.
2. The say-do gap happens when people misunderstand their leader's intention.
3. Using technical jargon makes a leader convincing.
4. Communicating sincerely is always the best.
5. Observation is as important as communication when you want to know what people really think.

选项:

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问题: 1. —Scott，I'd like to have your opinions about my written report.
—________________ But I have one suggestion.

选项:

• A. That's a good idea.

• B. You are too modest.

• C. It looks fine to me.

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问题: 2. — ____________________________
—Actually I prefer working on my own.

选项:

• A. Could I use this dictionary?

• B. May I open the window to let in some fresh air?

• C. Do you prefer teamwork or working individually?

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问题: 3. We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.

选项:

• A. outstanding

• B. plain

• C. general

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问题: 4. We ________ with achievement.

选项:

• A. done

• B. are obsessed

• C. catch up

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问题: 5. When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

选项:

• A. complicated

• B. constant

• C. corporate

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问题: 6. 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
　　This evening I met a friend at a local bar. She brought her laptop so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off . And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.
　　I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen , we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view.
　　When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely at the top of our lungs. But how does this help our dilemma? Obviously, it doesn't.
　　The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.
　　Every difficult moment in our lives is accompanied by an opportunity for personal growth and . But in order to attain this growth and creativity，we must first learn to control our emotions,and we must recognize that difficulties pass like everything in our life.

选项:

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