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管理英语4
00049202
问题: 1. — I think things have been a bit difficult for us the last couple of months.
—__________. We've been working hard, but still getting behind.
选项:
• A. You're right
• B. I'm afraid
• C. I don’t think so
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问题: 2. — We could let some of the staff work from home.________________?
— That's a good idea.
选项:
• A. Do you have any good ideas
• B. What do you think of it
• C. Is there anything else
答案: 请关注公众号【渝粤搜题】查看答案
问题: 3. It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.
选项:
• A. that
• B. /
• C. which
答案: 请关注公众号【渝粤搜题】查看答案
问题: 4. ______ CEOs spend planning, the more profitable their companies are.
选项:
• A. The more time
• B. The more
• C. The less time
答案: 请关注公众号【渝粤搜题】查看答案
问题: 5. Supervisors should ______ their employees in two-way communication so that understanding takes place.
选项:
• A. enable
• B. engage
• C. encourage
答案: 请关注公众号【渝粤搜题】查看答案
问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Who Killed Nokia?
Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.
It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.
Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.
The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.
Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.
Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.
Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.
Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”
While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.
操作提示：正确选T，错误选F。
1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.
2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.
3. Nokia's top managers were too moody to hear anything good but harsh.
4. Middle managers in Nokia delivered results more than they promised earlier.
5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. — Is it possible for you to work out the plan tonight?
—__________
选项:
• A. I'll do that.
• B. I think so.
• C. I'd love to.
答案: 请关注公众号【渝粤搜题】查看答案
问题: 8. The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.
选项:
• A. imply
• B. indicate
• C. interrupt
答案: 请关注公众号【渝粤搜题】查看答案
问题: 9. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.
选项:
• A. more likely
• B. more like
• C. more unlikely
答案: 请关注公众号【渝粤搜题】查看答案
问题: 10. 二、听力理解：听录音，选择最佳答案（共50分）。
请听录音： unit1tl.mp3
操作提示：通过下拉选项框，选择答案。
What kind of role is Melinda taking on for her job?
A. HR manager.
B. Project manager.
C. Project coordinator.
2. How long will Melinda be trained for her new role?
A. One month.
B. Half a month.
C. One year.
3. How often should Melinda report to the board on the progress of the project?
A. Once a month.
B. Twice a month.
C. Once a week.
4. What kind of contract can Melinda sign with outside contractors?
A. Permanent worker contract.
B. Standard temporary-worker contract.
C. Standard industry contract.
5. Which one does NOT belong to Melinda's responsibilities?
A. Formulate the industry standard of payment.
B. Manage and coordinate her project team.
C. Report the project progress to the board.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 1. — Will you go on a picnic with us tomorrow?
—____________________.
选项:
• A. Yes, but I'll have English classes
• B. Sorry, I have an appointment with Dr. Brown
• C. I'm afraid I have no idea
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问题: 2. — If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.
选项:
• A. I am not sure
• B. I can see that
• C. I know that
答案: 请关注公众号【渝粤搜题】查看答案
问题: 3. I think the primary ______factor is there's been so much absence lately.
选项:
• A. contributing
• B. causing
• C. affecting
答案: 请关注公众号【渝粤搜题】查看答案
问题: 4. Every time I tried to say something, he would ______ to something else.
选项:
• A. move off
• B. move on
• C. move over
答案: 请关注公众号【渝粤搜题】查看答案
问题: 5. He's left now, but productivity hasn't ______that much.
选项:
• A. carried on
• B. caught up
• C. picked up
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问题: 6.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. —____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caused a lot of friction among the team.
选项:
• A. What would you
• B. Will you
• C. Are you able to
答案: 请关注公众号【渝粤搜题】查看答案
问题: 8. When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”
选项:
• A. was
• B. had
• C. have
答案: 请关注公众号【渝粤搜题】查看答案
问题: 9. What you need to do is to keep things short and sweet, just the ______.
选项:
• A. questions
• B. topics
• C. highlights
答案: 请关注公众号【渝粤搜题】查看答案
问题: 10. Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.
选项:
• A. when
• B. that
• C. who
答案: 请关注公众号【渝粤搜题】查看答案
问题: 11. 二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.
Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.
You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.
In a business, there are three main types of communication failure. Each has its own indicative signs.
•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.
•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.
•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
操作提示：通过题目后的下拉选项框选择正确答案。
Confirming reception of the sent messages means .
A. the messages are sent to right receivers
B. the messages are correctly understood
C. the messages are correctly understood by right receivers
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?
A. Conceiving.
B. Sending.
C. Receiving.
3. What is Chinese whispers?
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.
C. Chinese people who don't normally talk very loudly.
4. Allocative failure does NOT happen when .
A. the right information goes to the right place
B. a company gathers false information
C. the correct information is not received by the right department or person
5. According to the passage, which of the following cases does NOT belong to human failure?
A. Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 1. — What are your teammates like?
—_____________
选项:
• A. They are all warmhearted and helpful.
• B. They all like sports and games.
• C. They are all good friends.
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问题: 2. — I am sorry for what I have said to you.
—_____________
选项:
• A. No problem.
• B. I'm sure about that.
• C. Don't think any more about it.
答案: 请关注公众号【渝粤搜题】查看答案
问题: 3. If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.
选项:
• A. can get
• B. have got
• C. get
答案: 请关注公众号【渝粤搜题】查看答案
问题: 4. I have been very lucky to have had ______ managers during my career so far.
选项:
• A. terrific
• B. terrible
• C. terrifying
答案: 请关注公众号【渝粤搜题】查看答案
问题: 5. The majority of these team challenges ______ anywhere.
选项:
• A. can deliver
• B. are delivered
• C. can be delivered
答案: 请关注公众号【渝粤搜题】查看答案
问题: 6. 阅读理解：根据文章内容，判断正误（共50分）。
Tips for Team Building
When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
• Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
• Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
• Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
• Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.
• Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.
If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.
操作提示：正确选T，错误选F。
1.Team building event is traditionally related to playing games at resort.
2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.
4. Ice breaking motivates team members compete with each other.
5. A good teamwork culture enables individuals make more efforts together.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. — Will you help me arrange a meeting with Mr. Brown, please?
—_____________
选项:
• A. No, no way.
• B. No, I can't.
• C. Sorry I can't. I have to finish my project right now.
答案: 请关注公众号【渝粤搜题】查看答案
问题: 8. I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.
选项:
• A. to
• B. with
• C. for
答案: 请关注公众号【渝粤搜题】查看答案
问题: 9. 二、阅读理解：根据文章内容，完成选择题（共50分）。
A Teamwork Game
A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.
Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.
In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”
Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.
操作提示：通过题目后的下拉选项框选择正确答案。
1. This team building event was aimed at .
A. helping these young, bright and enthusiastic employees become more concentrated on their work
B. making the team members know how to share information or solutions and cooperate with each other
C. building up team morale
2. This event was held in .
A. a self-service restaurant
B. a coffee shop
C. a classroom
3. About how many team members were out of the second round of the activity?
A. 30.
B. 35.
C. 5.
4. Which statement below is correct?
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.
C. In the third round, everybody had their own balloon with help from others within 2 minutes.
5. What was the event going to teach these employees?
A. Sharing and cooperating with other team members is more efficient when they are working together.
B. Focusing solely on employees' own pursuits is not allowed in workplace.
C. Failure of teamwork is caused by individual.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 1. — You'd better not push yourself too hard. You can ask the team and listen.
— __________
选项:
• A. You are right.
• B. No, we can't do that.
• C. I think it will kill our time.
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问题: 2. —Can I get you a couple of tea?
—_________________________.
选项:
• A. That's very nice of you
• B. With pleasure
• C. You can, please
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问题: 3. I think a big part of it is ______ we know how to have fun on the job.
选项:
• A. that
• B. which
• C. why
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问题: 4. An appreciated gift and the gesture of providing it will ______ your coworker's day.
选项:
• A. look up
• B. light up
• C. lift to
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问题: 5. Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.
选项:
• A. as if
• B. even if
• C. like
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问题: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How Google Continues to Keep Employees Happy
Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.
Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.
Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.
“It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.
Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.
Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.
“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.
Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.
操作提示：通过题目后的下拉选项框选择正确答案。
1. How would you describe Google?
A. Medium-sized international company
B. Large global enterprises
C. Large American company
2. Which one does NOT belong to the methods that Google motivate its employees?
A. Promoting the employee who has more influence on Google the higher job position.
B. Shuttling the employees between home and office.
C. Offering entertaining equipment in workplace.
3. Who founded Google?
A. Larry Page and Sergey Brin
B. Karen May
C. Sergey Brin
4. If you are a normal employee of Google, what could you do EXCEPT?
A. Know all information of Google and discuss questions with your leaders.
B. Only work for the project you choose.
C. Play bowling with your colleagues and get away from mundane errands.
5. What is Google's secret to success?
A. Innovating hi-tech products.
B. Paying high salary to the employees and practicing strict management.
C. Valuing the happiness of its employees as much as innovating good products.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. All the team members tried their best. We lost the game, _________.
选项:
• A. however
• B. therefore
• C. since
答案: 请关注公众号【渝粤搜题】查看答案
问题: 8. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit4tl.mp3
操作提示：正确选“T”，错误选“F”。
Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.
2. Brad from human resources supports Scott's idea.
3. Carlotta is the manager of HRD.
4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.
5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.
选项:
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问题: 1. — Over-the-top? You mean…
— ____________
选项:
• A. Well, sometimes your co-workers feel that you are too loud.
• B. No, I don't.
• C. Thanks a lot.
答案: 请关注公众号【渝粤搜题】查看答案
问题: 2. — Haven't seen you for ages. What are you busy doing now?
— ____________
选项:
• A. Yes ,long time no see.
• B. Yeah, thanks for coming.
• C. I am working part time in a bookstore.
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问题: 3. My leather shoes cost me ________ the last pairs I bought.
选项:
• A. three times as
• B. three time as
• C. three times as much as
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问题: 4. At a rough ________, we will take another four weeks to finish this plan.
选项:
• A. estimate
• B. value
• C. account
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问题: 5. Good work ________ good pay.
选项:
• A. deserves
• B. requests
• C. deserts
答案: 请关注公众号【渝粤搜题】查看答案
问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Performance Management and Performance Appraisal
Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
●identifying the critical positions
●determining the most important competencies for those positions
●providing the education, training and feedback required by employees
●holding each person accountable for their results
The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.
操作提示：正确选T，错误选F。
Performance management is a very important part of any quality human resource system.
2. The aim of performance management is to punish the unqualified employees.
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee.
5. “Performance management” is also called “performance appraisal”.
选项:
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问题: 7. — Why didn't you come to my birthday party yesterday?
— ____________
选项:
• A. Excuse me, my friend sent me a flower.
• B. Sorry, but my wife had a car accident.
• C. Fine, I never go to birthday parties.
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问题: 8. — Do you know where I can repair my motorcar?
— ____________
选项:
• A. It's cheap to repair a motorcar.
• B. Around the street corner.
• C. You drive too fast to damage it.
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问题: 9. Wendy suggests that we ________ tomorrow.
选项:
• A. shall go
• B. should go
• C. will go
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问题: 1. — Can I have three days off next week, Mr. Smith?
— _____. I can manage without you.
选项:
• A. I'm afraid not
• B. Of course
• C. It depends
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问题: 2. — Which of these hats do you want?
— _______ . Either will do.
选项:
• A. I don't mind
• B. No problem
• C. Go ahead
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问题: 3. By the end of the year, the sales plan for the next year______.
选项:
• A. will be made
• B. will have been made
• C. have been made
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问题: 4. Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.
选项:
• A. reform
• B. reproduce
• C. reduce
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问题: 5. _____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.
选项:
• A. With
• B. As well as
• C. For the sake of
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问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Jack Welch Leading Organizational Change at GE
When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.
One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.
The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.
Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.
Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.
操作提示：正确选T，错误选F。
Jack Welch retired at the age of 65.
2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.
3. If the business could not meet Welch's change requirements, its manager had 3choices.
4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.
5. The Work Out lasted a week.
选项:
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问题: 7. — Don't worry, Mum. The doctor said it was only a common cold.
— ________ ! I'll tell Dad there's nothing serious.
选项:
• A. What a relief
• B. How surprising
• C. I'm so sorry
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问题: 8. —I'm going to Beijing for a few days.
— _______. I wish I could go with you.
选项:
• A. It doesn't matter
• B. Forget it
• C. I really envy you
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问题: 9. On hearing the news of ______ the major exam again, the girl burst into tears.
选项:
• A. her having failed
• B. she failed
• C. her being failed
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问题: 10. All _____ glitters (闪闪发光) is not gold.
选项:
• A. that
• B. which
• C. what
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问题: 11. To build the reservoir（水库）， thousands of people have to be_______ .
选项:
• A. relocated
• B. repeated
• C. reopened
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问题: 12. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Adapt to Change in the Workplace
If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.
Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?
Tips for dealing with change in the workplace.
●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.
●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!
●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.
●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.
●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.
●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!
“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.
操作提示：通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and cutting costs in order to .
A. cut down on the number of workers
B. reshuffle the organization
C. survive
2. “No industry is exempt” means .
A. No industry is an exception
B. No industry is an example
C. Not every industry can be exempted
3. The following questions are often discussed among scholars EXCEPT .
A. How can bosses create favorable conditions for change
B. How can productivity be increased
C. What can workers do to get through change
4. How many suggestions does the author put forward?
A. 4
B. 5
C. 6
5. From the passage, we know that Robin Sharma is .
A. an expert on leadership, and personal success
B. a great leader
C. someone who likes to play the game of Hide and Seek
选项:
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问题: 1. — Sorry for being late. I should have called you earlier.
—__________. I've just arrived
选项:
• A. That's no trouble
• B. You are welcome
• C. That's all right
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问题: 2. — Have you already paid? What's my share of the bill？
— _________. It wasn't very much.
选项:
• A. It's my share
• B. None of your business
• C. Don't worry about it
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问题: 3. What can we expect ____him?
选项:
• A. in
• B. from
• C. on
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问题: 4. After days of investigation, the police were ____ reality.
选项:
• A. looking into
• B. approaching
• C. finding
答案: 请关注公众号【渝粤搜题】查看答案
问题: 5. All the _____ guests are seated in the front row.
选项:
• A. distinguishing
• B. extinguishing
• C. distinguished
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问题: 6. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit7tl.mp3
操作提示：正确选“T”，错误选“F”。
1.Two different corporate cultures are discussed in the dialog.
2. Melinda's company also has a creative culture.
3. According to Jack, the important thing is to hire the right employees in the first place.
4. In a creative culture teamwork is not encouraged.
5. A creative culture is better than a collaborative culture.
选项:
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. — The Auto Show in the City Stadium has been canceled.
— Oh, no！_________
选项:
• A. What a pity!
• B. It doesn't matter!
• C. It's not interesting at all!
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问题: 8. Compared ______ English, Chinese is generally believed to be more difficult to learn.
选项:
• A. with
• B. from
• C. against
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问题: 9. The reason _____ he was absent from class yesterday was that he was ill and hospitalized.
选项:
• A. for
• B. why
• C. that
答案: 请关注公众号【渝粤搜题】查看答案
问题: 10. Their economy is export ______.
选项:
• A. oriented
• B. orientating
• C. orientation
答案: 请关注公众号【渝粤搜题】查看答案
问题: 11. 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues （雕像）. Others have rocks and old bones. One museum even has coal mine inside! Many cities have museums. Some very small have museums, too. Indianapolis has a museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin （小木屋）. On Saturday, Indianapolis children can talks about animals and trees. They see movies.
选项:
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问题: 1. — I'd like a wake-up call at 7:00 a.m., please!
— OK,________________ .
选项:
• A. You will certainly make it.
• B. I'll make sure you get one.
• C. just do what you like.
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问题: 2. — ____________________________
—Actually I prefer working on my own.
选项:
• A. Could I use this dictionary?
• B. May I open the window to let in some fresh air?
• C. Do you prefer teamwork or working individually?
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问题: 3. This is the man ______ last night.
选项:
• A. whom I saw him
• B. whom I saw
• C. what I saw
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问题: 4. ______ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.
选项:
• A. Therefore
• B. But
• C. Although
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问题: 5. please ______ your hand if you have any question at all.
选项:
• A. raise
• B. rise
• C. arise
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问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Vision and Execution: Two Sides of a Successful Strategy
A strategic plan is not the end goal of the strategic planning process – it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value.
There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive. Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted.
The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership's latest idea. Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation.
Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.
操作提示：正确选T，错误选F。
1.The final goal of the strategic planning process is a strategic plan.
2. A strategic plan is valuable if it is executed.
3. There are four keys to successful implementation.
4. A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy.
5. Leadership's idea determines all.
选项:
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问题: 7. —Scott，I'd like to have your opinions about my written report.
—________________ But I have one suggestion.
选项:
• A. That's a good idea.
• B. You are too modest.
• C. It looks fine to me.
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问题: 8. —It's about a successful businessman's management experience, isn't it?
— ____________
选项:
• A. My pleasure!
• B. That's right!
• C. It's up to you!
答案: 请关注公众号【渝粤搜题】查看答案
问题: 9. We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.
选项:
• A. outstanding
• B. plain
• C. general
答案: 请关注公众号【渝粤搜题】查看答案
问题: 10. The key ______ successful implementation is clearly communicating the strategy to the whole company.
选项:
• A. to
• B. in
• C. of
答案: 请关注公众号【渝粤搜题】查看答案
问题: 1. - I am sorry for what I have said to you.
-_____________________.
选项:
• A. No problem
• B. I’m sure about that
• C. Never mind
答案: 请关注公众号【渝粤搜题】查看答案
问题: 2. - I think I have made a great mistake.
- I don’t think so. _____________________.
选项:
• A. You really made an error
• B. It’s really terrible
• C. It’s not your fault
答案: 请关注公众号【渝粤搜题】查看答案
问题: 3. - This mathematical problem is too difficult for me to solve on time. Could you please help me?
- _____________________.
选项:
• A. Hi, please do me a favor
• B. Yes, it’s impossible
• C. Sure, I’ll give you a hand
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问题: 4. _______ we are more creative while maintaining our collaborative culture, we will work wonders.
选项:
• A. If
• B. Whether
• C. That
答案: 请关注公众号【渝粤搜题】查看答案
问题: 5. Cultural differences ________ four categories: religion, nationality, region, and lifestyle.
选项:
• A. fall down
• B. fall off
• C. C. fall into
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问题: 6. We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.
选项:
• A. outstanding
• B. plain
• C. general
答案: 请关注公众号【渝粤搜题】查看答案
问题: 7. Until a strategic plan is ___________, it has no real value.
选项:
• A. put into effect
• B. put into use
• C. put into production
答案: 请关注公众号【渝粤搜题】查看答案
问题: 8. Please ask the solicitor what his ________ would be to take the case to court.
选项:
• A. fare
• B. fee
• C. salary
答案: 请关注公众号【渝粤搜题】查看答案
问题: 9. They depend on each other to survive. In other words, they are _____ for survival.
选项:
• A. internship
• B. interdependent
• C. international
答案: 请关注公众号【渝粤搜题】查看答案
问题: 10. It is often the fact ____ the team members haven’t agreed on how they will deliver a product or service.
选项:
• A. which
• B. why
• C. that
答案: 请关注公众号【渝粤搜题】查看答案
问题: 11. Don’t be intimidated by the bad performance review and want to quit the job; ______, learn from it.
选项:
• A. install
• B. instant
• C. instead
答案: 请关注公众号【渝粤搜题】查看答案
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