山东开放大学答案管理英语4形成性考核答案 (2)

管理英语4

学校: 山东开放大学

问题: 1. —How did your meeting go yesterday?
— ____________________actually, it was really frustrating.

选项:

• A. Not so good

• B. Very good

• C. Nothing special

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问题: 2. — If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.

选项:

• A. I am not sure

• B. I can see that

• C. I know that

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问题: 3. When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”

选项:

• A. was

• B. had

• C. have

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问题: 4. If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.

选项:

• A. has been suffering

• B. is going to suffer

• C. is suffering

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问题: 5. I think the primary ______factor北京开放大学答案 is there's been so much absence lately.

选项:

• A. contributing

• B. causing

• C. affecting

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问题: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Habits of Highly Effective Communicators
　　It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:
　　1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.
　　2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.
　　3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.
　　4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.
　　5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.
操作提示：正确选T，错误选F。
1. Communication and leadership don't always go hand in hand.
2. The say-do gap happens when people misunderstand their leader's intention.
3. Using technical jargon makes a leader convincing.
4. Communicating sincerely is always the best.
5. Observation is as important as communication when you want to know what people really think.

渝粤搜题选项:

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问题: 7. — Will you go on a picnic with us tomorrow?
—____________________.

选项:

• A. Yes, but I'll have English classes

• B. Sorry, I have an appointment with Dr. Brown

• C. I'm afraid I have no idea

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问题: 8. In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

选项:

• A. where

• B. when

• C. while

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问题: 9. Every time I tried to say something, he would ______ to something else.

选项:

• A. move off

• B. move on

• C. move over

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问题: 1. — What are your teammates like?
—_____________

选项:

• A. They are all warm云南开放大学答案hearted and helpful.

• B. They all like sports and games.

• C. They are all good friends.

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问题: 2. — I am sorry for广东开放大学答案 what I have said to you.
—_____________

选项:

• A. No problem.

• B. I'm sure about that.

• C. Don't think any more about it.

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问题: 3. How do you get your members to ______ as a team?

选项:

• A. pull apart

• B. pull up

• C. pull together

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问题: 4. Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

选项:

• A. treated

• B. viewed

• C. known

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问题: 5. I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

上海开放大学答案选项:

• A. to

• B. with

• C. for

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问题: 6. 阅读理解：根据文章内容，判断正误（共50分）。
Tips for Team Building
　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
　　• Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
　　• Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
　　• Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
　　• Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.
　　• Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.
　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.
操作提示：正确选T，错误选F。
1.Team building event is traditionally related to playing games at resort.
2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.
4. Ice breaking motivates team members compete with each other.
5. A good teamwork culture enables individuals make more efforts together.

选项:

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问题: 1. — Why didn't you come to my birthday party yesterday?
— ____________

选项:

• A. Excuse me, my friend sent me a flower.

• B. Sorry, but my wife had a car accident.

• C. Fine, I never go to birthday parties.

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问题: 2. — I think I have made a great mistake.
— ____________

选项:

• A. I don't think so. You really made an error.

• B. I don't think so. It's really terrible.

• C. I don't think so. It's not your fault.

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问题: 3. Wendy suggests that we ________ tomorrow.

选项:

• A. shall go

• B. should go

• C. will go

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问题: 4. Linda walked at the head, ________ by her colleagues.

选项:

• A. followed

• B江苏开放大学答案. following

• 渝粤题库C. to follow

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问题: 5. Please ask the solicitor what his ________ would be to take the case to court.

选项:

• A. fare

• B. fee

• C. salary

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问题: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Handle a Bad Performance Review
　　Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
　　Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
　　What to Do When Receiving a Bad Performance Review
　　It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
　　What to Do After Receiving a Bad Performance Review
　　Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
　　Ways to Improve a Bad Performance Review
　　A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示：通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad performance review?
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review?
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3. What should you do if you do not agree with the bad performance review?
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4. How do you improve a bad performance review?
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5. Why should we understand the cause of a bad performance review?
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.

选项:

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