新疆开放大学国开电大答案商务英语3形成性考核答案

商务英语3

学校: 新疆开放大学

问题: 1. So I have a number of other ______ up my sleeve, as well.

选项:

• A. tricks

• B. stric江苏开放大学答案t

• C. trace

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问题: 2. An exampl云南开放大学答案e of soft sell is to distribute free samples ______ customers often respond favorably.

选项:

• A. to which

• B. in which

• C. which

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问题: 3. Moreover, reservations by credit card four weeks ______ guarantee availability of the room size required.

选项:

• A. in advance

• B. in addition

• C. in agreement

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问题: 4. We will have flown for 13 hours by the time we ________ to New York.

选项:

• A. will get

• B. get

• C. have got

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问题: 5. She is the CEO of Roston Sport Accessories________ I told you.

选项:

• A. who

• B. whom

• C. about whom

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问题: 6. 阅读下面的文章，根据文章内容给题目选择正确的答案。
　　Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products.
　　A hard sell is a kind of more direct and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off.
　　A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn’t put pressure on them to buy things, just recommending a product and letting the consumers make their own decisions.
　　An example of soft sell is to distribute free samples to which customers often respond favorably. Businesses can use free samples to build rapport and engage customers in products or services. Recommending products between friends is a little bit like doing soft selling. People don't really care if someone else buys the product. They are just giving their honest opinions and trying to be helpful.
　　Humor in advertising is also used to attract the consumer's attention and get them interested in the products or services. Customers often resist hard sales tactics, thus making soft-selling much more effective for success.

What's the topic and main idea of the passage?
A. Selling Strategy – Sales Staff
B. Sales Staff – What Sales Staff Should Know
C. Selling Strategy – Hard Sell and Soft Sell Strategies
2. Customers often _________ hard sales tactics, thus making soft-selling more effective for success.
A. resist
B. oppose
C. object
3. Examples of soft sell mentioned in the passage include __________.
A. telling customers how good a product is
B. recommending products among friends
C. putting pressure on customers to buy products
4. Making humorous advertisements is one of the approaches companies use to __________.
A. reduce selling costs
B. arouse people's interests
C. avoid the shortage of sales staff
5. According to the passage, __________.
A. soft sell is expensive
B. hard sell is rarely resisted by customers
C. soft sell is preferred by business companies

选项:

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问题: 1. —

—We offer special services such as personal belongings, express, holiday pick-up and delivery services and so on.

选项:

• A. What kind of special services do you offer?

• B. How would you offer your special services?

• C. Why do you offer your special services?

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问题: 2. —Good morning. Far East Logistics Company. .
—Good morning. This is Maggie Bonner. I would like to know more about your products.

选项:

• A. Who is that calling?

• B. What do you want?

• C. May I help you?

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问题: 3. The total cost in logistics in China is still higher than in many other industrialized countries.

选项:

• A. it渝粤教育

• B. that

• C. those

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问题: 4. That is the reason we've lost so many customers.

选项:

• A. why

• B. that

• C. whi渝粤题库ch

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问题: 5. The manager asked me I could finish my work before the weekend.

选项:

• A. what

• B. whether

• C. which

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问题: 6. 二、翻译（每题10分）
After a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner.
A. 在完成商业交易后，物流将执行商品从卖方到买方的转移，为了最低成本和最高效率。
B. 在完成商业交易后，物流将以最低成本和最有效的方式将商品从卖方运输到买方。
C. 在完成商品交易后，物流将以最低费用和最有效的礼仪将商品从卖方转移到买方。
2. Goods are often in stagnation during the transfer process, which is called the storage of logistics.
A. 商品在流转过程中往往有处于停滞状态的时候，这被称为物流存储。
B. 转移过程中的商品往往静止不动，这被叫做物流储存。
C. 变化过程中的商品往往停滞不前，这被定义为物流储存。
3. Sometimes the distribution processing changes the packages of the goods.
A. 有时，分配过程会改变商品的包装形式。
B. 有时，分销流程会改变产品的包裹样式。
C. 有时，配送加工会改变商品的包装形态。
4. Information is important because it provides the facts that supply chain managers use to make decisions.
A. 信息很重要，因为它提供了事实，以便供应链管理者决策。
B. 信息很重要，因为它提供了供应链管理者用以决策的事实。
C. 信息很重要，因为供应链管理者可以利用它提供信息进行决策。
5. With the rapid economic growth in China, the logistics industry is expanding greatly.
A. 随着中国经济的快速发展，物流行业也极大发展。
B. 凭借迅速发展的中国经济，物流行业迅速扩大。
C. 在中国，随着快速发展的经济，物流行业飞速延伸。

选项:

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问题: 1. —

— It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.

选项:

• A. Could I get an estimate before placing an order?

• B. What does the estimate include?

• C. How many would you like to order？

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问题: 2. — What does CIF refer to?
—

选项:

• 国家开放大学答案A. It refers to cost, investment and freight

• B. It refers to cost, insurance and flight

• C. It refers to cost, insurance and freight

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问题: 3. A letter of ________ is a document issued by a financial institution.

选项:

• A. credit

• B. complaint

• C. inquiry

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问题: 4. All the prices on the list are subject ________ to our final confirmation.

选项:

• A. to

• B. at

• C. on

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问题: 5. After having seen the _________ and samples, Jenny makes the specific inquiry.

选项:

• A. category

• B. catalog

• C. calculation

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问题: 6. The Basics of Import and Export
　　Importing and exporting is transferring goods from one country to another while paying attention to the laws and requirements of bringing goods out or into that country. If you want to import in large quantities for commercial purposes, you’ll need to have the consent of the local customs department and the right paperwork. Import and export are the basics of international trade. If you are looking forward to starting your own business in the field of importing and exporting business then here are some tips for starters.
　　Foreign embassies provide nice programs and a great deal of information about their goods to promote exporting. You can find out exactly what it is you are looking to buy. If you are exporting, you can approach your local department of trade and see what plans they have on offer to promote exports. Besides, you should consult the tax department to find out if there is a particular process to setting up an importing and exporting company and what documentation you will require. It is also necessary that you find out about any licensing requirements for importing and exporting of goods. Some countries do not allow their goods to go to a certain country and vice versa, this is known as an embargo. In this way, you can make sure that there are no embargoes with the country you are looking to trade with.

1. International trade refers to both import and export.
2. Only after the local customs department agrees, could you start your own business in the field of import and export.
3. Foreign embassies do nothing to help promote exporting.
4. If you are exporting, you can turn to no one for help.
5. Some countries do not allow their goods to go to a certain country.

选项:

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问题: 1. — May I suggest the sales start on or about October 1?
— .

选项:

• A. What do you mean?

• B. Isn't it a very new idea here in this city?

• C. Great. We can start to prepare for the big event.

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问题: 2. — Hello! __________________?
— Hello, this is Michael from Tianjin Vanguard Trading Inc.

选项:

• A. Who are you?

• B. What are you?

• C. Who渝粤搜题 is that?

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问题: 3. They are talking about how to make use of advertising to________ the products.

选项:

• A. produce

• B. promote

• C. prowww.yuyue-edu.cncess

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问题: 4. They have signed the _______ to export textiles.

选项:

• A. content

• B. contract

• C. contact

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问题: 5. We will _____ an order with your company for digital cameras.

选项:

• A. reserve

• B. book

• C. place

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问题: 6. 二、翻译（每题10分）
Based on that, we’ll decide whether to run full-page ads.
A．以此为基础，我们再决定是否运作整版广告。
B．以此为基础，我们再决定是否经营整版广告。
C．以此为基础，我们再决定是否奔跑整版广告。
2. A sales department consists of many people who are based in different parts of the country or the world.
A．这个销售部由很多工作在全国乃至世界不同部分的人员组成。
B．一个销售部由很多工作在全国乃至世界各部门的人员组成。
C．销售部由很多工作在全国乃至世界各地的人员组成。
3. I look forward to hearing from you by return.
A．期待能得到您的回信。
B．期待能够轮流收到您的信。
C．期待能很快从您那儿听到并返回。
4. Although successful salespeople often have special talents and an outgoing personality, the skills they employ are used by us all.
A．虽然成功人士通常拥有特殊天赋和外出性格，但是他们开发的技能也被我们所用。
B．虽然成功人士通常拥有特殊天赋和开朗性格，但是他们运用的技能也被我们所用。
C．虽然成功人士通常拥有特殊天赋和活泼性格，但是他们雇佣的技能也被我们所用。
5. Export companies often have a separate export sales force, whose travel and accommodation expenses may be very high.
A．出口公司通常拥有分散的出口营销人员，谁的差旅费可能会很高。
B．出口公司通常拥有分开的出口营销力量，公司差旅费可能会很高。
C．出口公司通常拥有专门的出口营销人员，其差旅费可能会很高。

选项:

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问题: 1. — __________________
— Alright, I will try my best.

选项:

• A. Do you know about business tax?

• B. What do you think about business tax?

• C. Can you give me a brief introduction about business tax?

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问题: 2. —

— They refer to the royalties, including patent right, copy right, trademark right, and so on.

选项:

• A. Wh上海开放大学答案at are intangible assets?

• B. What about the tax base?

• C. How about the tax rate?

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问题: 3. If the case reaches the criminal limit, the taxpayer my be accused _______ criminal responsibilities.

选项:

• A. at

• B. on

• C. of

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问题: 4. That can lead _______ a bigger personal income-tax bill.

选项:

• A. to

• B. on

• C. in

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问题: 5. We are engaged in the development of real ________.

选项:

• A. establishment

• B. state

• C. estate

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问题: 6. 阅读下面的文章，根据文章内容给题目选择正确的答案。
　　No matter how small your business is and what industry you are in, your company has assets. From a computer to a processing plant, every single thing your company owns is an asset.
　　Assets can be in different forms. Some assets are physical, such as computers, filing cabinets, and delivery vans. Others are legally binding promises, such as accounts receivable, the money owed to your company. Still others seem to exist more on paper, for example, a year’s worth of insurance paid in advance. No matter what form it takes, anything with monetary value that your company owns counts as an asset.
　　Assets appear on your balance sheet, reporting the key financial statements at the end of each accounting period. Your assets will be split into different types to make analysis easier. The order in which you list them on the balance sheet typically matches the way they appear in your chart of accounts.
　　Assets do more than just show up on reports, though. They are the resources your company uses to produce revenue. Your business cannot bring in sales without assets. For product-based businesses, you can’t produce anything without proper assets. It’s true for service companies as well. At least, you have to have cash to pay your expenses and to help get the word out that your company exists. Service companies also need basic tools to provide service to customers: a hair stylist needs a chair, scissors, and styling tools; an accountant needs a computer and a lot of file cabinets. Assets are key factors for any business.

Which of the following is NOT physical asset?
A. Filing cabinets.
B. Accounts receivable.
C. Delivery vans.
2. According to the passage, where do the assets appear?
A. The balance sheet
B. The income statement
C. The cash flow
3. What do you think an accountant is responsible for?
A. An accountant is responsible for hair design.
B. An accountant is responsible for computer repair.
C. An accountant is responsible for bookkeeping.
4. According to the passage, which of the following is INCORRECT?
A. Every business has assets
B. Assets can be in different forms.
C. Every businesscan bring in sales without assets.
5. What is the passage discussing about?
A. Every business has assets.
B. Assets can be in different forms.
C. Assets appear on the balance sheet.

选项:

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