深圳开放大学管理英语4考核作业参考原题试题

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本文由【大象答案】微信公众号提供，禁止复制盗取，违者必究

管理英语4

学校: 深圳开放大学

问题 1: 1. — Will you help me arrange a meeting with Mr. Brown, please?
—_____________

选项:

• A. No, no way.

• B. No, I can't.

• C. Sorry I can't. I have to finish my project right now.

答案: Sorry I can't. I have to finish my project right now.

问题 2: 2. — I am sorry for what I have said to you.
—_____________

选项:

• A. No problem.

• B. I'm sure about that.

• C. Don't think any more about it.

答案: Don't think any more about it.

问题 3: 3. The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.

选项:

• A. that

• B. which

• C. in which

答案: in which

问题 4: 4. The majority of these team challenges ______ anywhere.

选项:

• A. can deliver

• B. are delivered

• C. can be delivered

答案: can be delivered

问题 5: 5. If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.

选项:

• A. can get

• B. have got

• C. get

答案: can get

问题 6: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
A Teamwork Game
　　A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
　　In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.
　　Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.
　　In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”
　　Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.
操作提示：通过题目后的下拉选项框选择正确答案。
1. This team building event was aimed at .
A. helping these young, bright and enthusiastic employees become more concentrated on their work
B. making the team members know how to share information or solutions and cooperate with each other
C. building up team morale
2. This event was held in .
A. a self-service restaurant
B. a coffee shop
C. a classroom
3. About how many team members were out of the second round of the activity?
A. 30.
B. 35.
C. 5.
4. Which statement below is correct?
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.
C. In the third round, everybody had their own balloon with help from others within 2 minutes.
5. What was the event going to teach these employees?
A. Sharing and cooperating with other team members is more efficient when they are working together.
B. Focusing solely on employees' own pursuits is not allowed in workplace.
C. Failure of teamwork is caused by individual.

选项:

答案: B

问题 7: 1. — You'd better not push yourself too hard. You can ask the team and listen.
— __________

选项:

• A. You are right.

• B. No, we can't do that.

• C. I think it will kill our time.

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问题 8: 2. — __________
— You might as well write a thanks-note.

选项:

• A. How do you like the rewards?

• B. What do you do with the rewards?

• C. Could you suggest some ways of the rewards?

答案: 请关注公众号【大象答案】查看答案

问题 9: 3. ______ clearly communicate with and actively listen to employees is essential to improve their performance.

选项:

• A. Be able to

• B. Being able

• C. Being able to

答案: 请关注公众号【大象答案】查看答案

问题 10: 4. Companies are ______ interested in your soft skills ______ they are in your hard skills.

选项:

• A. so… that…

• B. as…as…

• C. not…until…

答案: 请关注公众号【大象答案】查看答案

问题 11: 5. All the team members tried their best. We lost the game, _________.

选项:

• A. however

• B. therefore

• C. since

答案: 请关注公众号【大象答案】查看答案

问题 12: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How Google Continues to Keep Employees Happy
　　Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.
　　Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.
　　Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.
　　“It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.
　　Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.
　　Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.
　　“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.
　　Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.
操作提示：通过题目后的下拉选项框选择正确答案。
1. How would you describe Google?
A. Medium-sized international company
B. Large global enterprises
C. Large American company
2. Which one does NOT belong to the methods that Google motivate its employees?
A. Promoting the employee who has more influence on Google the higher job position.
B. Shuttling the employees between home and office.
C. Offering entertaining equipment in workplace.
3. Who founded Google?
A. Larry Page and Sergey Brin
B. Karen May
C. Sergey Brin
4. If you are a normal employee of Google, what could you do EXCEPT?
A. Know all information of Google and discuss questions with your leaders.
B. Only work for the project you choose.
C. Play bowling with your colleagues and get away from mundane errands.
5. What is Google's secret to success?
A. Innovating hi-tech products.
B. Paying high salary to the employees and practicing strict management.
C. Valuing the happiness of its employees as much as innovating good products.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 13: 1. — Why didn't you come to my birthday party yesterday?
— ____________

选项:

• A. Excuse me, my friend sent me a flower.

• B. Sorry, but my wife had a car accident.

• C. Fine, I never go to birthday parties.

答案: 请关注公众号【大象答案】查看答案

问题 14: 2. — Haven't seen you for ages. What are you busy doing now?
— ____________

选项:

• A. Yes ,long time no see.

• B. Yeah, thanks for coming.

• C. I am working part time in a bookstore.

答案: 请关注公众号【大象答案】查看答案

问题 15: 3. Wendy suggests that we ________ tomorrow.

选项:

• A. shall go

• B. should go

• C. will go

答案: 请关注公众号【大象答案】查看答案

问题 16: 4. My leather shoes cost me ________ the last pairs I bought.

选项:

• A. three times as

• B. three time as

• C. three times as much as

答案: 请关注公众号【大象答案】查看答案

问题 17: 5. The workmen want to ________ the number of working hours and to increase pay.

选项:

• A. delete

• B. decrease

• C. depress

答案: 请关注公众号【大象答案】查看答案

问题 18: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Performance Management and Performance Appraisal
　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
　　●identifying the critical positions
　　●determining the most important competencies for those positions
　　●providing the education, training and feedback required by employees
　　●holding each person accountable for their results
　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

操作提示：正确选T，错误选F。
Performance management is a very important part of any quality human resource system.
2. The aim of performance management is to punish the unqualified employees.
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee.
5. “Performance management” is also called “performance appraisal”.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 19: 1. — Don't worry, Mum. The doctor said it was only a common cold.
— ________ ! I'll tell Dad there's nothing serious.

选项:

• A. What a relief

• B. How surprising

• C. I'm so sorry

答案: 请关注公众号【大象答案】查看答案

问题 20: 2. — Which of these hats do you want?
— _______ . Either will do.

选项:

• A. I don't mind

• B. No problem

• C. Go ahead

答案: 请关注公众号【大象答案】查看答案

问题 21: 3. All _____ glitters (闪闪发光) is not gold.

选项:

• A. that

• B. which

• C. what

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问题 22: 4. To build the reservoir（水库）， thousands of people have to be_______ .

选项:

• A. relocated

• B. repeated

• C. reopened

答案: 请关注公众号【大象答案】查看答案

问题 23: 5. By the end of the year, the sales plan for the next year______.

选项:

• A. will be made

• B. will have been made

• C. have been made

答案: 请关注公众号【大象答案】查看答案

问题 24: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Adapt to Change in the Workplace
　　If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.
　　Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?
　　Tips for dealing with change in the workplace.
　　●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.
　　●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!
　　●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.
　　●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.
　　●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.
　　●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!
　　“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.

操作提示：通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and cutting costs in order to .
A. cut down on the number of workers
B. reshuffle the organization
C. survive
2. “No industry is exempt” means .
A. No industry is an exception
B. No industry is an example
C. Not every industry can be exempted
3. The following questions are often discussed among scholars EXCEPT .
A. How can bosses create favorable conditions for change
B. How can productivity be increased
C. What can workers do to get through change
4. How many suggestions does the author put forward?
A. 4
B. 5
C. 6
5. From the passage, we know that Robin Sharma is .
A. an expert on leadership, and personal success
B. a great leader
C. someone who likes to play the game of Hide and Seek

选项:

答案: 请关注公众号【大象答案】查看答案