2024秋最新国家开放大学国开电大机考期末商务交际英语试题机考期末试卷参考试题

商务交际英语（1）试题2

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一 、Reading Comprehension Passage One

1. What is the article mainly talking about?

A. Management of personnel.

B. Personnel training.

C. Importance of human resource.

答案：A
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二 、Translation

1. Translate the following sentences into Chinese. Before writing a report, you must do some preliminary work.

开始撰写报告前，必须先做一些初期工作
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2. Translate the following sentences into Chinese. The closing of a letter containing a negative message should be polite and helpful.

一封传达负面消息的信函的信尾应当是礼貌而乐于帮助的
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3. Translate the following sentences into Chinese. Most business messages are organized using direct, indirect or direct-indirect order.

大多数商业信息的建构顺序有直接、间接和先直接后间接三种
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4. Translate the following sentences into Chinese. Communication is the process used to send and interpret messages so they are understood.

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三 、MULTIPLE CHOICE

1. ______ is the process of sending and interpreting messages.

A. feedback

B. communication

C. translation

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四 、Reading Comprehension Passage Two

1. What is the key to business success?

A. Investment.

B. Customer satisfaction.

C. Good advertising.

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五 、TRUE/FALSE

1. E-mail should not be used to send sensitive information.

A. T

B. F

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六 、Writing(简答题)

1. Write a memo in a traditional format according to the following situation. You are late for an appointment with a client. You also have some books that are due at the library in a few hours. Write a memo to your secretary asking if she could return the books for you.

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2. According to the given facts, format a business envelope. The sender: Prof. John, Culture and Education Department, Rain University. 35 Brightfield Road, London 6, England Fax: 66 499 5679 Tel: 53 264 689 The receiver: Ms. Laura, Sales Manager of Sunshine Book Store 67 New York Street, Manhattan, New York, U.S.A

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