2024秋最新国家开放大学国开电大机考期末商务英语机考期末试卷参考试题

商务英语3-11

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本文由【飞鸟搜题】微信公众号提供，禁止复制盗取，违者必究

一 、交际用语（单选题）

1. - Excuse me, sir. Where is Dr. Brown's office? - _____________________

A. You can't ask me.

B. Pardon? I have no idea.

C. Sorry I don't know. But you can ask the man over there.

答案：C
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2. - Is there anything serious, doctor? - _____________________

A. I'm going to have another check-up.

B. The results of the blood test are wrong.

C. No. Just stay in bed and drink more water.

答案：C
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3. - Are you feeling better today, Mrs. Silver? - _____________________

A. Don't worry about me.

B. Just stay in bed and have a good rest.

C. Yes, doctor. But I still feel dizzy.

答案：C
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4. - These are certainly beautiful flowers. Thank you so much. - _____________________

A. No, no. It's nothing.

B. You are welcome.

C. Yes, I agree.

答案：B
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5. - Do you mind telling me where you are from? - _____________________

A. Certainly not. I'm from London.

B. Sure, I was born in London.

C. Not really, you can do it.

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二 、词汇与结构（单选题）

1. A good salesperson is good at listening to and taking note of ___________ different people tell him.

A. what

B. whether

C. how

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2. According to law, taxable services refer to transportation, construction, finance, insurance and __________.

A. others

B. the things

C. the like

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3. You see, with the rapid economic growth nowadays in China, the logistics industry __________ greatly.

A. has extracted

B. is to explode

C. is expanding

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4. You have made your clients ______ too long in the office.

A. wait

B. to wait

C. waiting

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5. We work closely __________ every large airline like Air China, Air France, and American Airlines.

A. with

B. to

C. in

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6. Business people from all over the world are gathering in Guangzhou, __________ business information and developing friendship.

A. examining

B. extending

C. exchanging

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7. There is nothing to stop a/an ________ company from creating the same product.

A. rival

B. opponent

C. competitive

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8. I think a bus stop advertisement is a very wise choice to ___________ our products.

A. launch

B. promote

C. campaign

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9. Are there any other features worth __________ about the organization of the company?

A. mentioning

B. to mention

C. mention

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10. They didn't reply to us, so we have nothing to do but ______.

A. waiting

B. to wait

C. wait

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11. Sometimes a situation will ___________ a direct style of management.

A. call out

B. call on

C. call for

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12. Ideally a negotiation should be a win-win situation so both you and your customer will probably have to ___________ on some points.

A. give in

B. give out

C. give over

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13. A sales department ___________ many people who are based in different parts of the country or the world.

A. consists of

B. insists on

C. persists in

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14. ___________ this coat is expensive, it will never go out of style.

A. But

B. Although

C. Unless

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15. Tony doesn't understand _________________.

A. how can he get promoted quickly

B. why his colleagues so efficient

C. what his boss really thinks of him

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三 、阅读理解（单选题）

1. Being an effective manager lies in knowing the right _____.

A. knowledge

B. skills

C. management style

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四 、阅读理解（判断题）

1. Logistics is the physical flow process of goods from the seller to the buyer.

A. T

B. F

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五 、写作（问答题）

1. Suppose you are Henry. Last month, you bought a Canon digital camera from JD.com and found that the lens didn't work properly. You asked for a new one and found that there were some scratches on the screen when the new camera arrived. You are writing to complain about it: • describe the problems clearly • ask for a replacement of the camera • ask for compensation or a 10% discount • end the complaint letter

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