20220428汽车专业英语（本）试卷-05

20220428汽车专业英语（本）试卷-05

20220428汽车专业英语（本）试卷-05

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本文由【飞鸟搜题】微信公众号提供，禁止复制盗取，违者必究

一 、判断题

1. If the two insurance companies disagree as to who was at fault, your claim may go to arbitration.

√

×

答案：A- 关注公众号【飞鸟搜题】查看答案

2. The electrical system covers many aspects such as lighting, wipers and instrumentation.

√

×

答案：A- 关注公众号【飞鸟搜题】查看答案

3. Your insurance company will interview you about the incident and, in many cases, inspect the damage to your vehicle.

√

×

答案：A- 关注公众号【飞鸟搜题】查看答案

4. Ensure that the vehicle’s specification completely matches my customer’s order as soon as the vehicle arrives.

√

×

答案：A- 关注公众号【飞鸟搜题】查看答案

5. Used car appraisal is necessary when consumers want to trade-in their vehicle or sell it privately.

√

×

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6. If you are curious about the going price for a certain used vehicle, you should consider a used auto value calculator.

√

×

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7. Examples of ‘Personalized’ in action include “Taking action to ensure that everything is available for a scheduled service or repair”.

√

×

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8. Always dispose of engine oil properly.

√

×

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9. Never use tools or equipment for any purpose other than that for which they were designed.

√

×

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10. The vehicle presentation and demonstration is one of the most influential stages in the sales process.

√

×

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11. If an accident involved another car, get that driver’s and/or vehicle owner’s insurance information.

√

×

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12. Carbon monoxide (CO) is a non-toxic gas, but it contributes to acidification of oceans and is one of the most important greenhouse gases.

√

×

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13. Many customers will have a vehicle that they wish to part-exchange.

√

×

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14. Obviously, no buyer journey is complete without considering the price tag involved.

√

×

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15. The automobile industry has seen some major changes over the past decade.

√

×

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16. Failure to perform maintenance promptly and in accordance with the vehicle manufacturer’s specified service intervals will not invalidate warranty coverage on the parts affected.

√

×

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17. Your adjuster may request that you take your car to one of your car insurance company’s approved body shops for an estimate.

√

×

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18. A variable flow oil pump provides a lubrication system with the ability to vary the volume output according to engine load and speed.

√

×

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19. Although each of the Strategy Based Diagnosis steps is numbered, you are required to complete every step in order to successfully diagnose a customer concern.

√

×

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20. The basic idea of an electric motor is really simple: you supply an electrical energy source and the internal components of the electric motor convert the mechanical force to electricity.

√

×

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二 、单选题

1. An auto inspection is usually required by law to ensure that the vehicles on the road are ____________ for people and for the environment.

unsafe

bad

safe

quick

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2. Particulate matter (PM) is partly burnt fuel associated mainly with ________ engines, and is also formed by the reaction between other pollutants.

produced

design

greenhouse

diesel

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3. Customers need to be sure that the vehicle _______ their needs and expectations.

install

critical

matches

process

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4. What is NCAP also called?

7-Star Safety Ratings System

3-Star Safety Ratings System

1-Star Safety Ratings System

5-Star Safety Ratings System

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5. When referring to vehicle data, always ensure that the most up to date information for the specific vehicle is ________.

obtained

nothing

assemble

essential

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6. What type of e-commerce encompasses all electronic transactions of goods or services conducted between consumers?

Business-to-Business

Business-to-Consumer

Consumer-to-Business

Consumer-to-Consumer

答案：关注公众号【飞鸟搜题】查看答案

7. A ________ may be necessary to establish the complaint.

goal

road test

repair

buy

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8. What does DTC stand for?

goal code

diagnostic trouble code

repair code

buy code

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9. Passengers insurance covers all passengers and is purchased _________ the number of car seats.

car

according to

buy

damage

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10. After you file your claim, who will be assigned to your case?

a driver

a car

a policeman

a claims adjustor

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11. What does B2C stand for?

Business-to-Business

Business-to-Consumer

Consumer-to-Consumer

Business-to-Busy

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12. We recommend that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage _________ once a month.

installed

controlled

assembled

at least

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13. Always follow the specific procedures; this will ____ time and expense, and avoid any damage to components.

removal

can

save

processed

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14. Even with the side blind zone alert system, the driver _____check carefully for objects outside of the reporting zone (e.g. a fast approaching vehicle) before changing lanes.

cancel

don’t

saw

must

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15. You should have an objective third-party browse your site. Which of the following is not the reason for this?

You know your business; others do not.

Have someone navigate your site so you can see it through their eyes.

If you can see your site the way your customer does, your site will be more effective.

You wish to submit a claim.

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16. If your claim includes medical expenses from injuries from the accident, your claims adjuster will need to _____ evidence of your medical bills.

see

buy

cover

pay

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三 、多选题

1. Please explain the meaning of "prospecting" in Chinese.

服务

寻找客户

客户

寻找有望客户

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2. Please explain the meaning of "steering gear" in Chinese.

内燃机

转向器

底架

转向机

答案：关注公众号【飞鸟搜题】查看答案

四 、简答题（单选题）

1. Please translate the following English sentence into Chinese: Transactions now take only minutes, rather than the hours included in physically getting to the stores.

现在，完成交易仅需要几分钟，而无须花费数小时前往店铺。

现在，完成交易仅需要几分钟，而且能够比以往进行更多的比较。

现在，完成交易需要几小时，无须前往店铺。

现在，店铺就在附近，花费几分钟就可以到达。

答案：关注公众号【飞鸟搜题】查看答案

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