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江西开放大学_管理英语3作业答案

管理英语3

学校: 江西开放大学

问题 1: 1. — I wish you success in your career.—_________________

选项:

A. Go ahead.

B. It doesn't matter.

C. The same to you.

答案: The same to you.

问题 2: 2. — ______________________________— No, sorry, I didn't know the rule about punching in.

选项:

A. Are you late this morning, Wendy?

B. Didn't you punch out this morning, Wendy?

C. Didn't you punch in this morning, Wendy?

答案: Didn't you punch in this morning, Wendy?

问题 3: 3. A number of boys ____________absent some time during the term.

选项:

A. have been

B. has been

C. will

答案: have been

问题 4: 4. The key_________ successful implementation is clearly communicating the strategy to the whole company.

选项:

A. to

B. in

C. of

答案: to

问题 5: 5. He will write to me as soon as he ________ home.

选项:

A. will have returned

B. returns

C. will return

答案: returns

问题 6: 6. 二、完型填空（每空10分）。操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。 　　Joachim's vision is based on an idea called pleaching (编织), where tree branches are grown so that they naturally weave together. Since the growth patterns of trees are by wind and sunlight, it may be possible to control the way a tree develops.　　These Fabricated Tree House Habitats would use trees grown into shapes as housing. One of the of these designs is that trees would not have to be cut down for lumber.　　"A 100 percent treehouse would take years to create," Joachim said． the climate, a house could take anywhere from 5 to 30 years to grow. Fortunately, there's a way to speed up the process. Joachim suggests including ecological materials such as sod (草皮), grasses and living branches in the housing designs. "This material would be able to move as the house grows," Joachim said．　　A home would become an actual ecosystem, a community of plants, animals, and bacteria working together. The trees would also give off water vapor that would assist in the homes. Solar panels and wind would help provide energy. The tree homes might even have soil pockets, where plants could grow from the structure itself.　　Work has already begun on Joachim's first design—a house made from 50 percent recycled and 50 percent living things. Joachim is confident about the of his work, as he uses natural products without destroying nature.　　"The environment and its study are very important. We need to respect nature, don't take it for granted," he said．

选项:

答案: affected

问题 7: 1. — ___________________— Once or twice a week.

选项:

A. How soon will you arrange for me to visit someone at home?

B. How often will you arrange for me to visit someone at home?

C. How long will you arrange for me to visit someone at home?

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问题 8: 2. — ___________— To sum up, it is a continual process, from a new-born baby to the end of one's life.

选项:

A. How do you feel about Community Health Service?

B. What does Community Health Service mean exactly?

C. What do you think of Community Health Service?

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问题 9: 3. Business people exercise their leadership in the community service area ______ the commercial world.

选项:

A. as well as

B. but

C. so

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问题 10: 4. Communities are part of everyday life and have positive ________ on its members.

选项:

A. affects

B. effects

C. efforts

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问题 11: 5. One of the main benefits of community service is that it ______ a person's character.

选项:

A. sets

B. builds

C. makes

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问题 12: 6. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Door-Knocking　　Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.　　BEFORE YOU GO OUT　　◆ Begin with a door hanger　　Try leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.　　◆ Wear an official name tag　　Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.　　◆ Have people knock their own blocks　　The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.　　◆ Find a good excuse to door-knock　　A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door?　　WHEN YOU GO OUT　　◆ When to go and what to do first　　The best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.　　◆ State what action the other person should take and the benefits　　Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you've already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation, a signature, or a promise.　　◆ Record contact information on the spot　　Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won't remember them later!　操作提示：通过题干后的下拉框选择题目的正确答案。 Why does the author say that door-knocking has become a lost art? 　A. It is not effective, no one will take this method any more.　B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people's lives　C. It is very difficult to do door-knocking，no one knows how to do it now.2. Which step should be firstly taken when you try door-knocking? 　A. Find a good excuse to door-knock　B. Wear an official name tag　C. Leave a door hanger3. What does the underlined phrase “on the spot” mean? 　A. without delay　B. at some place　C. in a difficult situation4. Which time is not appropriate for door knocking? 　A. Saturday afternoon.　B. Monday morning.　C. Thursday evening.5. Who will receive pleasant reception when they try door-knocking? 　A. A stranger who is not living in this community and gives no notice for his/her visit.　B. An offensive acquaintance who comes at any time.　C. A neighbor who does good preparation and has significant project to introduce.

选项:

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问题 13: 1. —What's the latest situation with all these customer complaints we've been receiving?—___________the quality of the material has not always been up to standard.

选项:

A. I believe

B. I'm afraid

C. I think

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问题 14: 2. —I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them.—Right, of course.___________________

选项:

A. I'll get on it right away.

B. I got it now.

C. I understand perfectly.

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问题 15: 3. Then the situation _____________ worse by human error because of the lack of proper training.

选项:

A. was

B. was made

C. has became

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问题 16: 4. Let's go ______ the reports on the latest work.

选项:

A. over

B. with

C. to

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问题 17: 5. Not only ________ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles.

选项:

A. was

B. are

C. were

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问题 18: 6. 二、阅读理解阅读下面的文章，根据文章内容选择题目答案。（每题10分）The History of Quality Control　　Quality control is a series of activities that ensure and improve the quality of products and service.　　The term 'quality control' came into common use in the 1950s because of W. Edward Deming. His 'Fourteen Points' have become the bible for quality control specialists. When the post-war world returned to regular manufacturing, Deming said that inspecting product quality after they were made was unacceptable. Instead, he proposed a process known as 'statistical quality control'. It would use closely monitored performance measures to control quality while a product was being made. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. This would in turn improve quality control.　　Another important principle of Deming's beliefs was that upper management should be responsible for quality failures. He strongly believed that it was possible for the workers to work hard to produce the highest quality products if they were given the right tools and working environment. In Deming's own words, 'the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage.' He believed that strong leadership led to a motivated work force.　　If strong leadership is the term for managers in a quality environment, then empowerment is the key concept for workers in Deming's system. Improved education and training are key factors in reaching employees and making them believe that their increased participation in the work process is an essential part of improving quality. Involvement, participation, and teamwork are seen as absolute 'must haves' if a quality workplace is to be created.　　The Japanese were the first to use Deming's Fourteen Points, and made great success. As an example, one Japanese factory doubled production in just one year and was expecting to gain an additional 25 percent improvement the following year, with no increase in the amount of working hours. All this happened as a result of simply improving quality. It was in the late 1970s that American manufacturing factories realized that quality control was a significant issue. By that time, Japanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality control practices in place. 操作提示：通过题干后的下拉框选择题目的正确答案。 According to W. Edward Deming, what is the best time to control product quality?　A. Before a product is made. 　B. After a product is made.　C. During the production process.2. When there are quality failures, where does W. Edward Deming think the blame lies? 　A. In the workforce.　B. In the upper management.　C. In the tools.3. Which of the following will not help to create a quality workplace? 　A. Working alone.　B. Group participation.　C. Training programs.4. During which period were some Japanese firms winning American consumer markets over American firms? 　A. 1990s.　B. 2000s.　C. 1970s.5. According to the passage, which of the following statements about quality control is NOT correct? 　A. Quality control can lead to great success for a company.　B. Quality control can be done within one department.　C. Quality control requires constant improvement.

选项:

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问题 19: 1. 完成选词填空。 The price of a ticket usually falls between 30 and 40 RMB yuan.2. It's not to point to or talk about strangers in public.3. Organizations of all kinds now recognize the Internet as an means for global communication.4. Basic food products are frequently in the state shops.5. He is very happy because there is a look in his eyes.6. In some countries homosexual life is and it's a great challenge to human life.

选项:

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