山东开放大学管理英语4考核作业参考原题试题

2024秋最新《山东开放大学管理英语4考核作业参考原题试题》形考作业试题题库、期末题库

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管理英语4

学校: 山东开放大学

问题 1: 1. — What are your teammates like?
—_____________

选项:

• A. They are all warmhearted and helpful.

• B. They all like sports and games.

• C. They are all good friends.

答案: They are all warmhearted and helpful.

问题 2: 2. —_____________
— I'd like to have this film developed.

选项:

• A. What's it?

• B. May I help you?

• C. What do you want?

答案: May I help you?

问题 3: 3. If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.

选项:

• A. can get

• B. have got

• C. get

答案: can get

问题 4: 4. I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

选项:

• A. to

• B. with

• C. for

答案: to

问题 5: 5. The majority of these team challenges ______ anywhere.

选项:

• A. can deliver

• B. are delivered

• C. can be delivered

答案: can be delivered

问题 6: 6. 阅读理解：根据文章内容，判断正误（共50分）。
Tips for Team Building
　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
　　• Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
　　• Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
　　• Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
　　• Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.
　　• Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.
　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.
操作提示：正确选T，错误选F。
1.Team building event is traditionally related to playing games at resort.
2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.
4. Ice breaking motivates team members compete with each other.
5. A good teamwork culture enables individuals make more efforts together.

选项:

答案: T

问题 7: 7. — I am sorry for what I have said to you.
—_____________

选项:

• A. No problem.

• B. I'm sure about that.

• C. Don't think any more about it.

答案: 请关注公众号【大象答案】查看答案

问题 8: 8. I have been very lucky to have had ______ managers during my career so far.

选项:

• A. terrific

• B. terrible

• C. terrifying

答案: 请关注公众号【大象答案】查看答案

问题 9: 9. How do you get your members to ______ as a team?

选项:

• A. pull apart

• B. pull up

• C. pull together

答案: 请关注公众号【大象答案】查看答案

问题 10: 10. 二、阅读理解：根据文章内容，完成选择题（共50分）。
A Teamwork Game
　　A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
　　In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.
　　Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.
　　In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”
　　Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.
操作提示：通过题目后的下拉选项框选择正确答案。
1. This team building event was aimed at .
A. helping these young, bright and enthusiastic employees become more concentrated on their work
B. making the team members know how to share information or solutions and cooperate with each other
C. building up team morale
2. This event was held in .
A. a self-service restaurant
B. a coffee shop
C. a classroom
3. About how many team members were out of the second round of the activity?
A. 30.
B. 35.
C. 5.
4. Which statement below is correct?
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.
C. In the third round, everybody had their own balloon with help from others within 2 minutes.
5. What was the event going to teach these employees?
A. Sharing and cooperating with other team members is more efficient when they are working together.
B. Focusing solely on employees' own pursuits is not allowed in workplace.
C. Failure of teamwork is caused by individual.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 11: 1. — __________
— You might as well write a thanks-note.

选项:

• A. How do you like the rewards?

• B. What do you do with the rewards?

• C. Could you suggest some ways of the rewards?

答案: 请关注公众号【大象答案】查看答案

问题 12: 2. — You'd better not push yourself too hard. You can ask the team and listen.
— __________

选项:

• A. You are right.

• B. No, we can't do that.

• C. I think it will kill our time.

答案: 请关注公众号【大象答案】查看答案

问题 13: 3. ______ clearly communicate with and actively listen to employees is essential to improve their performance.

选项:

• A. Be able to

• B. Being able

• C. Being able to

答案: 请关注公众号【大象答案】查看答案

问题 14: 4. All the team members tried their best. We lost the game, _________.

选项:

• A. however

• B. therefore

• C. since

答案: 请关注公众号【大象答案】查看答案

问题 15: 5. I think a big part of it is ______ we know how to have fun on the job.

选项:

• A. that

• B. which

• C. why

答案: 请关注公众号【大象答案】查看答案

问题 16: 6. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit4tl.mp3
操作提示：正确选“T”，错误选“F”。
Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.
2. Brad from human resources supports Scott's idea.
3. Carlotta is the manager of HRD.
4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.
5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 17: 7. — Do you mind if I use vouchers to spend in a restaurant?
— __________

选项:

• A. Yes, please.

• B. Not at all. Go ahead.

• C. No, thank you.

答案: 请关注公众号【大象答案】查看答案

问题 18: 8. — Wow! This is a fantastic project! I've never known you're so creative.
— __________

选项:

• A. Don't mention it.

• B. Great, I dare to say I am a talent.

• C. Thanks for your compliments.

答案: 请关注公众号【大象答案】查看答案

问题 19: 9. The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff.

选项:

• A. exceeds

• B. excellent

• C. excels

答案: 请关注公众号【大象答案】查看答案

问题 20: 10. ______ the job, employers don't want to hire people who are difficult to get along with.

选项:

• A. Despite of

• B. Regardless

• C. Regardless of

答案: 请关注公众号【大象答案】查看答案

问题 21: 11. 二、阅读理解：根据文章内容，判断正误（共50分）。
The Right Way to Motivate Employees
　　It's important for a CEO to be passionate and enthusiastic, but there's a line of professionalism that must always be maintained.
　　According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn't have the passion to use the products they work for.
　　According to the website, part of the leaked letter reads:
　　“It's been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn't even remember their PayPal passwords. That's unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That's the only way we can make them better, and better.”
　　“In closing, if you are one of the folks who refused to install the PayPal app or if you can't remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”
　　While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn't embracing what they make, you need to investigate the root of the problem -- not threaten.
When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it's retreating.
　　Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:
　　• Why are you not using the app?
　　• What is it that we can do to ensure you use our app?
　　• What do you need from me?
操作提示：正确选T，错误选F。
A CEO only needs to be passionate and enthusiastic.
2. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.
3. “A one-sided note” refers to the root of PayPal's problem.
4. When faced with internal problems, good executives find the root of a problem in their executive team first.
5. Good executives need to give feedback immediately when they are listening to the staff.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 22: 1. — Over-the-top? You mean…
— ____________

选项:

• A. Well, sometimes your co-workers feel that you are too loud.

• B. No, I don't.

• C. Thanks a lot.

答案: 请关注公众号【大象答案】查看答案

问题 23: 2. — Do you know where I can repair my motorcar?
— ____________

选项:

• A. It's cheap to repair a motorcar.

• B. Around the street corner.

• C. You drive too fast to damage it.

答案: 请关注公众号【大象答案】查看答案

问题 24: 3. My leather shoes cost me ________ the last pairs I bought.

选项:

• A. three times as

• B. three time as

• C. three times as much as

答案: 请关注公众号【大象答案】查看答案

问题 25: 4. The workmen want to ________ the number of working hours and to increase pay.

选项:

• A. delete

• B. decrease

• C. depress

答案: 请关注公众号【大象答案】查看答案

问题 26: 5. Good work ________ good pay.

选项:

• A. deserves

• B. requests

• C. deserts

答案: 请关注公众号【大象答案】查看答案

问题 27: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Performance Management and Performance Appraisal
　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
　　●identifying the critical positions
　　●determining the most important competencies for those positions
　　●providing the education, training and feedback required by employees
　　●holding each person accountable for their results
　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

操作提示：正确选T，错误选F。
Performance management is a very important part of any quality human resource system.
2. The aim of performance management is to punish the unqualified employees.
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee.
5. “Performance management” is also called “performance appraisal”.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 28: 7. — I think I have made a great mistake.
— ____________

选项:

• A. I don't think so. You really made an error.

• B. I don't think so. It's really terrible.

• C. I don't think so. It's not your fault.

答案: 请关注公众号【大象答案】查看答案

问题 29: 8. Wendy suggests that we ________ tomorrow.

选项:

• A. shall go

• B. should go

• C. will go

答案: 请关注公众号【大象答案】查看答案

问题 30: 9. Please ask the solicitor what his ________ would be to take the case to court.

选项:

• A. fare

• B. fee

• C. salary

答案: 请关注公众号【大象答案】查看答案

问题 31: 1. — Have you already paid? What's my share of the bill？
— _________. It wasn't very much.

选项:

• A. It's my share

• B. None of your business

• C. Don't worry about it

答案: 请关注公众号【大象答案】查看答案

问题 32: 2. — Sorry for being late. I should have called you earlier.
—__________. I've just arrived

选项:

• A. That's no trouble

• B. You are welcome

• C. That's all right

答案: 请关注公众号【大象答案】查看答案

问题 33: 3. The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

选项:

• A. for

• B. why

• C. that

答案: 请关注公众号【大象答案】查看答案

问题 34: 4. _____ there is smoke, there is fire.

选项:

• A. If

• B. When

• C. Where

答案: 请关注公众号【大象答案】查看答案

问题 35: 5. An agreement was reached on the _____ of mutual respect and mutual interest.

选项:

• A. basic

• B. base

• C. basis

答案: 请关注公众号【大象答案】查看答案

问题 36: 6. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit7tl.mp3
操作提示：正确选“T”，错误选“F”。
1.Two different corporate cultures are discussed in the dialog.
2. Melinda's company also has a creative culture.
3. According to Jack, the important thing is to hire the right employees in the first place.
4. In a creative culture teamwork is not encouraged.
5. A creative culture is better than a collaborative culture.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 37: 7. — Terribly sorry to interrupt, but may I use your dictionary?
— Yes,______________.

选项:

• A. of course

• B. it doesn’t matter

• C. no hurry

答案: 请关注公众号【大象答案】查看答案

问题 38: 8. ______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.

选项:

• A. Standing

• B. Stand

• C. Stood

答案: 请关注公众号【大象答案】查看答案

问题 39: 9. Compared ______ English, Chinese is generally believed to be more difficult to learn.

选项:

• A. with

• B. from

• C. against

答案: 请关注公众号【大象答案】查看答案

问题 40: 10. 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
　　What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues （雕像）. Others have rocks and old bones. One museum even has coal mine inside! Many cities have museums. Some very small have museums, too. Indianapolis has a museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin （小木屋）. On Saturday, Indianapolis children can talks about animals and trees. They see movies.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 41: 11. — The trip ought not to take more than an hour.
— ____________ . It is at least two hours.

选项:

• A. I guess so

• B. You must be joking

• C. It depends

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问题 42: 12. Their economy is export ______.

选项:

• A. oriented

• B. orientating

• C. orientation

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问题 43: 1. — This project is too big for me to finish on time.
—________________.

选项:

• A. Please do me a favor

• B. That is a daydream

• C. I'll give you a hand

答案: 请关注公众号【大象答案】查看答案

问题 44: 2. — Could you give us a speech on management functions some day this week?
—________________.

选项:

• A. That's a good idea

• B. No, I already have plans

• C. I'd love to, but I'm busy this week

答案: 请关注公众号【大象答案】查看答案

问题 45: 3. The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.

选项:

• A. how to

• B. on what to

• C. on how to

答案: 请关注公众号【大象答案】查看答案

问题 46: 4. ______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

选项:

• A. Not only

• B. Do not only

• C. Not only do

答案: 请关注公众号【大象答案】查看答案

问题 47: 5. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.

选项:

• A. more likely

• B. more like

• C. more unlikely

答案: 请关注公众号【大象答案】查看答案

问题 48: 6. 二、听力理解：听录音，选择最佳答案（共50分）。
请听录音： unit1tl.mp3
操作提示：通过下拉选项框，选择答案。
What kind of role is Melinda taking on for her job?
A. HR manager.
B. Project manager.
C. Project coordinator.
2. How long will Melinda be trained for her new role?
A. One month.
B. Half a month.
C. One year.
3. How often should Melinda report to the board on the progress of the project?
A. Once a month.
B. Twice a month.
C. Once a week.
4. What kind of contract can Melinda sign with outside contractors?
A. Permanent worker contract.
B. Standard temporary-worker contract.
C. Standard industry contract.
5. Which one does NOT belong to Melinda's responsibilities?
A. Formulate the industry standard of payment.
B. Manage and coordinate her project team.
C. Report the project progress to the board.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 49: 7. — We could let some of the staff work from home.________________?
— That's a good idea.

选项:

• A. Do you have any good ideas

• B. What do you think of it

• C. Is there anything else

答案: 请关注公众号【大象答案】查看答案

问题 50: 8. — Is it possible for you to work out the plan tonight?
—__________

选项:

• A. I'll do that.

• B. I think so.

• C. I'd love to.

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问题 51: 9. Even the best continually seek ways to ______ their skills.

选项:

• A. sharp

• B. sharpener

• C. sharpen

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问题 52: 10. Supervisors should ______ their employees in two-way communication so that understanding takes place.

选项:

• A. enable

• B. engage

• C. encourage

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问题 53: 1. facial expression

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 54: 2. tone

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 55: 3. body movement

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 56: 4. voice

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 57: 5. gesture

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 58: 6. touch

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 59: 7. eye contact

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 60: 8. space

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 61: 9. posture

选项:

• A. Non-Verbal Communication

• B. Verbal Communication

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问题 62: 1. — If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.

选项:

• A. I am not sure

• B. I can see that

• C. I know that

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问题 63: 2. — Will you go on a picnic with us tomorrow?
—____________________.

选项:

• A. Yes, but I'll have English classes

• B. Sorry, I have an appointment with Dr. Brown

• C. I'm afraid I have no idea

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问题 64: 3. I think the primary ______factor is there's been so much absence lately.

选项:

• A. contributing

• B. causing

• C. affecting

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问题 65: 4. In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

选项:

• A. where

• B. when

• C. while

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问题 66: 5. He's left now, but productivity hasn't ______that much.

选项:

• A. carried on

• B. caught up

• C. picked up

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问题 67: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
　　The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.
　　Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.
　　You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.
　　In a business, there are three main types of communication failure. Each has its own indicative signs.
　　•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.
　　•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.
　　•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
操作提示：通过题目后的下拉选项框选择正确答案。
Confirming reception of the sent messages means .
A. the messages are sent to right receivers
B. the messages are correctly understood
C. the messages are correctly understood by right receivers
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?
A. Conceiving.
B. Sending.
C. Receiving.
3. What is Chinese whispers?
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.
C. Chinese people who don't normally talk very loudly.
4. Allocative failure does NOT happen when .
A. the right information goes to the right place
B. a company gathers false information
C. the correct information is not received by the right department or person
5. According to the passage, which of the following cases does NOT belong to human failure?
A. Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.

选项:

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问题 68: 1. —I'm going to Beijing for a few days.
— _______. I wish I could go with you.

选项:

• A. It doesn't matter

• B. Forget it

• C. I really envy you

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问题 69: 2. — Which of these hats do you want?
— _______ . Either will do.

选项:

• A. I don't mind

• B. No problem

• C. Go ahead

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问题 70: 3. Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.

选项:

• A. reform

• B. reproduce

• C. reduce

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问题 71: 4. _____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.

选项:

• A. With

• B. As well as

• C. For the sake of

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问题 72: 5. He ordered that nothing ________ until the police arrived.

选项:

• A. was touched

• B. should be touched

• C. had been touched

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问题 73: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Jack Welch Leading Organizational Change at GE
　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.
　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.
　　The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.
　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.
　　Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

操作提示：正确选T，错误选F。
Jack Welch retired at the age of 65.
2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.
3. If the business could not meet Welch's change requirements, its manager had 3choices.
4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.
5. The Work Out lasted a week.

选项:

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问题 74: 1. —Scott，I'd like to have your opinions about my written report.
—________________ But I have one suggestion.

选项:

• A. That's a good idea.

• B. You are too modest.

• C. It looks fine to me.

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问题 75: 2. — I'd like a wake-up call at 7:00 a.m., please!
— OK,________________ .

选项:

• A. You will certainly make it.

• B. I'll make sure you get one.

• C. just do what you like.

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问题 76: 3. How do we expect to compete with a company that has such a huge
______ and huge resources?

选项:

• A. recommendation

• B. reduction

• C. reputation

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问题 77: 4. — Who should be responsible for the accident?
— The boss, not the workers. They just carried out the order ______.

选项:

• A. as are told

• B. as told

• C. as they told

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问题 78: 5. The key ______ successful implementation is clearly communicating the strategy to the whole company.

选项:

• A. to

• B. in

• C. of

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问题 79: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How Do You Create a Culture of Innovation?
　　Have you noticed the courage buried in the word encourage? To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that.
　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom.
　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note.
　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation.
　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again.

操作提示：通过题目后的下拉选项框选择正确答案。
1. What is necessary in creating innovation culture?
A.communication
B.courage
C.immitation
2. How does 3M create its innovation culture?
A. Put innovation at the heart of strategy, and persist it in every message.
B. define jobs around innovation.
C. Recognize innovation in every part of the company.
3. The word prerequisite in “Make it a job prerequisite” means .
A. required as a prior condition
B. going after
C. prior to request
4. How does Gillette create its innovation culture?
A. Put innovation at the heart of strategy, and persist it in every message.
B. define jobs around innovation.
C. Recognize innovation in every part of the company.
5. The formation from idea to innovation needs .
A. discussion and revise
B. failure and courage
C. support and cooperation

选项:

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