贵州开放大学管理英语4考核作业参考原题试题

2024秋最新《贵州开放大学管理英语4考核作业参考原题试题》形考作业试题题库、期末题库

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管理英语4

学校: 贵州开放大学

问题 1: 1. — Do you mind if I use vouchers to spend in a restaurant?
— __________

选项:

• A. Yes, please.

• B. Not at all. Go ahead.

• C. No, thank you.

答案: Not at all. Go ahead.

问题 2: 2. —Can I get you a couple of tea?
—_________________________.

选项:

• A. That's very nice of you

• B. With pleasure

• C. You can, please

答案: That's very nice of you

问题 3: 3. Learning new things has always been a great ______ for me.

选项:

• A. motivator

• B. motivate

• C. motivation

答案: motivator

问题 4: 4. I think a big part of it is ______ we know how to have fun on the job.

选项:

• A. that

• B. which

• C. why

答案: that

问题 5: 5. Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.

选项:

• A. as if

• B. even if

• C. like

答案: as if

问题 6: 6. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit4tl.mp3
操作提示：正确选“T”，错误选“F”。
Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.
2. Brad from human resources supports Scott's idea.
3. Carlotta is the manager of HRD.
4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.
5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.

选项:

答案: F

问题 7: 1. — This project is too big for me to finish on time.
—________________.

选项:

• A. Please do me a favor

• B. That is a daydream

• C. I'll give you a hand

答案: 请关注公众号【大象答案】查看答案

问题 8: 2. — Could you give us a speech on management functions some day this week?
—________________.

选项:

• A. That's a good idea

• B. No, I already have plans

• C. I'd love to, but I'm busy this week

答案: 请关注公众号【大象答案】查看答案

问题 9: 3. The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.

选项:

• A. imply

• B. indicate

• C. interrupt

答案: 请关注公众号【大象答案】查看答案

问题 10: 4. It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.

选项:

• A. that

• B. /

• C. which

答案: 请关注公众号【大象答案】查看答案

问题 11: 5. ______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

选项:

• A. Not only

• B. Do not only

• C. Not only do

答案: 请关注公众号【大象答案】查看答案

问题 12: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Who Killed Nokia?
　　Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.
　　It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.
　　Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.
　　The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.
　　Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.
　　Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.
　　Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.
　　Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”
　　While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.

操作提示：正确选T，错误选F。
1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.
2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.
3. Nokia's top managers were too moody to hear anything good but harsh.
4. Middle managers in Nokia delivered results more than they promised earlier.
5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 13: 1. —____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

选项:

• A. What would you

• B. Will you

• C. Are you able to

答案: 请关注公众号【大象答案】查看答案

问题 14: 2. — If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.

选项:

• A. I am not sure

• B. I can see that

• C. I know that

答案: 请关注公众号【大象答案】查看答案

问题 15: 3. Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.

选项:

• A. when

• B. that

• C. who

答案: 请关注公众号【大象答案】查看答案

问题 16: 4. Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

选项:

• A. that

• B. those

• C. /

答案: 请关注公众号【大象答案】查看答案

问题 17: 5. In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

选项:

• A. where

• B. when

• C. while

答案: 请关注公众号【大象答案】查看答案

问题 18: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
　　The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.
　　Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.
　　You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.
　　In a business, there are three main types of communication failure. Each has its own indicative signs.
　　•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.
　　•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.
　　•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
操作提示：通过题目后的下拉选项框选择正确答案。
Confirming reception of the sent messages means .
A. the messages are sent to right receivers
B. the messages are correctly understood
C. the messages are correctly understood by right receivers
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?
A. Conceiving.
B. Sending.
C. Receiving.
3. What is Chinese whispers?
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.
C. Chinese people who don't normally talk very loudly.
4. Allocative failure does NOT happen when .
A. the right information goes to the right place
B. a company gathers false information
C. the correct information is not received by the right department or person
5. According to the passage, which of the following cases does NOT belong to human failure?
A. Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 19: 1. — Do you know where I can repair my motorcar?
— ____________

选项:

• A. It's cheap to repair a motorcar.

• B. Around the street corner.

• C. You drive too fast to damage it.

答案: 请关注公众号【大象答案】查看答案

问题 20: 2. — Over-the-top? You mean…
— ____________

选项:

• A. Well, sometimes your co-workers feel that you are too loud.

• B. No, I don't.

• C. Thanks a lot.

答案: 请关注公众号【大象答案】查看答案

问题 21: 3. The workmen want to ________ the number of working hours and to increase pay.

选项:

• A. delete

• B. decrease

• C. depress

答案: 请关注公众号【大象答案】查看答案

问题 22: 4. Without his assistance, I ________ the research last month.

选项:

• A. would not have completed

• B. could not finish

• C. should not finish

答案: 请关注公众号【大象答案】查看答案

问题 23: 5. Wendy suggests that we ________ tomorrow.

选项:

• A. shall go

• B. should go

• C. will go

答案: 请关注公众号【大象答案】查看答案

问题 24: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Performance Management and Performance Appraisal
　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
　　●identifying the critical positions
　　●determining the most important competencies for those positions
　　●providing the education, training and feedback required by employees
　　●holding each person accountable for their results
　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

操作提示：正确选T，错误选F。
Performance management is a very important part of any quality human resource system.
2. The aim of performance management is to punish the unqualified employees.
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee.
5. “Performance management” is also called “performance appraisal”.

选项:

答案: 请关注公众号【大象答案】查看答案

问题 25: 1. — Which of these hats do you want?
— _______ . Either will do.

选项:

• A. I don't mind

• B. No problem

• C. Go ahead

答案: 请关注公众号【大象答案】查看答案

问题 26: 2. — Don't worry, Mum. The doctor said it was only a common cold.
— ________ ! I'll tell Dad there's nothing serious.

选项:

• A. What a relief

• B. How surprising

• C. I'm so sorry

答案: 请关注公众号【大象答案】查看答案

问题 27: 3. _____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.

选项:

• A. With

• B. As well as

• C. For the sake of

答案: 请关注公众号【大象答案】查看答案

问题 28: 4. To build the reservoir（水库）， thousands of people have to be_______ .

选项:

• A. relocated

• B. repeated

• C. reopened

答案: 请关注公众号【大象答案】查看答案

问题 29: 5. On hearing the news of ______ the major exam again, the girl burst into tears.

选项:

• A. her having failed

• B. she failed

• C. her being failed

答案: 请关注公众号【大象答案】查看答案

问题 30: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Adapt to Change in the Workplace
　　If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.
　　Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?
　　Tips for dealing with change in the workplace.
　　●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.
　　●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!
　　●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.
　　●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.
　　●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.
　　●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!
　　“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.

操作提示：通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and cutting costs in order to .
A. cut down on the number of workers
B. reshuffle the organization
C. survive
2. “No industry is exempt” means .
A. No industry is an exception
B. No industry is an example
C. Not every industry can be exempted
3. The following questions are often discussed among scholars EXCEPT .
A. How can bosses create favorable conditions for change
B. How can productivity be increased
C. What can workers do to get through change
4. How many suggestions does the author put forward?
A. 4
B. 5
C. 6
5. From the passage, we know that Robin Sharma is .
A. an expert on leadership, and personal success
B. a great leader
C. someone who likes to play the game of Hide and Seek

选项:

答案: 请关注公众号【大象答案】查看答案

问题 31: 7. — If you don't believe in yourself, no one else will.
— _____. Confidence is really important.

选项:

• A. That's not the point

• B. I don't think so

• C. I couldn't agree more

答案: 请关注公众号【大象答案】查看答案

问题 32: 8. All _____ glitters (闪闪发光) is not gold.

选项:

• A. that

• B. which

• C. what

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问题 33: 9. He ordered that nothing ________ until the police arrived.

选项:

• A. was touched

• B. should be touched

• C. had been touched

答案: 请关注公众号【大象答案】查看答案

问题 34: 10. By the end of the year, the sales plan for the next year______.

选项:

• A. will be made

• B. will have been made

• C. have been made

答案: 请关注公众号【大象答案】查看答案

问题 35: 11. 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
　　On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) from the chest down, to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.
　　Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of had been received and sorted. As , we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and . These letters, we realized, had to be shared. And so here we offer one of them to you.

选项:

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问题 36: 1. - This mathematical problem is too difficult for me to solve on time. Could you please help me?
- _____________________.

选项:

• A. Hi, please do me a favor

• B. Yes, it’s impossible

• C. Sure, I’ll give you a hand

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问题 37: 2. - Scott, I’d like to have your opinions about my written report.
- _____________________.But I have one suggestion.

选项:

• A. That’s a good idea

• B. You are too modest

• C. It looks fine to me

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问题 38: 3. - Could I borrow your iPad for a few hours?
-_____________________. Enjoy your time.

选项:

• A. No, I am sorry

• B. B. Sure, here you are

• C. It doesn’t matter

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问题 39: 4. - How did your meeting go yesterday?
- _____________________. It was really frustrating actually.

选项:

• A. Not so good

• B. Very good

• C. Nothing special

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问题 40: 5. - Don’t worry, Mum. The doctor said it was only a common cold.
-_____________________! I’ll tell Dad there’s nothing serious.

选项:

• A. What a relief

• B. How surprising

• C. I’m so sorry

答案: 请关注公众号【大象答案】查看答案

问题 41: 6. As I see it, you should manage—coordinate—the project and ______ the teams needed to complete it successfully.

选项:

• A. bring together

• B. bring in

• C. bring on

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问题 42: 7. Sometimes, members of teams _____ obstacles by focusing on solely their own pursuits and goals.

选项:

• A. create

• B. creates

• C. creating

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问题 43: 8. Leaders, Welch suggested, are _____ those who achieve results _____ those who share the values of the company.

选项:

• A. not only, but also

• B. neither, nor

• C. either, or

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问题 44: 9. The scientists are still _____ inventing new methods of reaching outer space.

选项:

• A. working with

• B. working on

• C. working for

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问题 45: 10. While modest fear might be healthy for motivation, ______ it can be like overusing a drug, which risks generating harmful side effects.

选项:

• A. abuse

• B. abused

• C. abusing

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问题 46: 11. Please ask the solicitor what his ________ would be to take the case to court.

选项:

• A. fare

• B. fee

• C. salary

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问题 47: 12. After days of investigation, the police were ____ reality.

选项:

• A. investigating

• B. approaching

• C. finding

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问题 48: 13. Along the dusty road ______ a group of tourists.

选项:

• A. to come

• B. coming

• C. came

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问题 49: 14. We ________ with achievement.

选项:

• A. are done

• B. are obsessed

• C. catch up

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问题 50: 15. Cultural differences ________ four categories: religion, nationality, region, and lifestyle.

选项:

• A. fall down

• B. fall off

• C. C. fall into

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问题 51: 16. If it ______up to me, I’d love for everyone to come in at noon.

选项:

• A. was

• B. is

• C. were

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问题 52: 17. Google does just that by hosting employee forums every Friday, ________ they discuss the 20 most-asked questions.

选项:

• A. what

• B. that

• C. where

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